Unit Secretary - 5 South Medical Telemetry/Oncology, Full Time, Nights

About the role

Provide clerical services to maximize the functioning of the unit and maintain responsibility for the telemetry emergency phone. Position is located at Cape Fear Valley Medical Center in Fayetteville, North Carolina, within the 5 South Medical Telemetry/Oncology department, working night shifts.

Responsibilities

• Greet patients upon admission by introducing themselves and welcoming patient to the unit
• Introduce self to patients daily with face-to-face contact
• Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
• Act as receptionist and greets hospital staff and visitors
• Initiate, receive, and deliver telephone messages related to unit activities
• Maintain patients’ charts on assigned units
• Order and maintain adequate supply levels on unit
• Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
• File telemetry strips in a timely manner in the location predetermined by the floor
• Set up assignments in Responder system, answer call lights, and set services as necessary
• Demonstrate responsibility concerning customer satisfaction, patient throughput, and hospital capacity
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Completion of medical terminology course preferred
• 1 year Medical Assistant or Nursing Assistant experience preferred

Skills

• Ability to read, write and speak English
• Ability to work at computer/monitor for long periods
• Ability to remain calm under emergency situations
• Ability to sit for prolonged periods
• Ability to communicate verbally
• Auditory and visual acuity to accurately perform job functions
• May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material