Unit Secretary - 2 West (EVENINGS)(PT)

Duties And Responsibilities

• Utilize the computer to promptly and accurately look up needed patient information.
• To inform patient/family members of the location of the surgical patient.
• Absorb patient/family members in the waiting room.
• Collaborate with departments to ensure tracking of patient belongings.
• Collaborate with PSAT to properly label patient hard charts.
• Upon patient arrival, ensure tracking numbers are assigned and given to patient/family.
• Serve as the receptionist for the SAU by answering multiple phone calls at one time; taking accurate messages and relaying them to the intended recipient in a timely fashion; maintaining order forms, office supplies, and nourishments as needed in a cost-effective manner; directing traffic during emergencies; and maintaining a working knowledge of equipment.
• Organize and reprioritize work based on patients’ needs, available resources, and unit requirements.
• Support compliance with hospital accreditation, state licensure, and other external accrediting agency requirements.
• Review unit/department communication to maintain current working knowledge of job responsibilities; this includes attendance at mandatory in-services.
• Participate in unit/departmental fiscal goals (conserve resources; contribute to capture of patient charges and revenue generation).
• Aid in the orienting of new personnel by providing constructive feedback and coaching.
• Complete employee incident reports and contribute information to complete incident, medication variance, and infection control variance reports.
• Report environmental safety hazards, including damaged and broken equipment.
• Ensure emergency readiness and initiate timely emergency measures as appropriate according to role responsibilities.
• Attend required hospital-wide orientations, staff meetings, meetings, and in-services.
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.

Qualifications

• Minimum Required Education: High school diploma or equivalent with course(s) in Medical Terminology.
• Experience: One (1) or more years’ secretarial experience required; experience as a medical secretary is preferred.
• Certifications/Licensures: No certifications/licenses required for this position.