Unit Manager

About the role

As a Unit Manager, you will oversee the operations of a residential housing unit, providing direct supervision to Shift Supervisors and Youth Care Specialists. You will lead the daily structure and culture of the unit while ensuring youth safety, staff accountability, and facility compliance.

Responsibilities

• Manage the day-to-day operations of a housing unit, ensuring cleanliness, safety, and youth well-being
• Schedule, evaluate, and provide training and corrective guidance to assigned staff
• Monitor staff performance, attendance, and conduct, and escalate issues appropriately
• Coordinate with clinical and operational teams to manage youth intake, appointments, and discharges
• Ensure compliance with state regulations and facility policies, including security procedures and behavior management systems
• Conduct room checks, monitor for contraband, and maintain secure environments
• Review and investigate incident reports, grievances, and use of restraints or confinement
• Administer medications and maintain accurate documentation
• Conduct routine inspections and implement corrective actions as needed
• Maintain logs and prepare narrative reports regarding youth behavior, staffing, and unit operations
• Absorb and assist with onboarding, training, and professional development of unit staff

Requirements

• Required: Bachelor’s degree from an accredited college or university
• Minimum three years of experience working with youth in a residential behavioral health or juvenile justice setting
• Prior supervisory experience in a similar environment
• Valid driver’s license and ability to pass a background check
• Ability to meet Certified Behavioral Health Technician (CBHT) training within 9 months

Qualifications

• Working knowledge of substance abuse and trauma-related interventions
• Experience managing structured programming and crisis response in residential settings
• CPR/First Aid certified or willing to obtain certification

Skills

• Strong organizational and interpersonal skills

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with immediate vesting
• Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Ruobust Employee Assistance Program
• Supportive, mission-driven work environment

Pay

$60,000 - $62,500 / yr

Schedule

Includes evenings, weekends, and holidays as needed