Unit Coordinator- Telemetry Unit

About the role

The 4200 Telemetry Unit is a specialized, stroke-certified unit at TriHealth Bethesda North Hospital, offering expert care for patients with a wide range of cardiovascular conditions. This 38-bed unit provides comprehensive treatment for individuals requiring pre/post cardiac catheterization, management of NSTEMI, heart failure, arrhythmias, and those undergoing structural heart procedures such as TAVR, WATCHMAN, and MitraClip. Our dedicated team of healthcare professionals is skilled in electrophysiology, caring for patients who need pacemakers, ablations, and defibrillator procedures. 4200 Tele Unit focuses on acute structural heart conditions. With continuous cardiac monitoring, our staff is equipped to manage the complex needs of patients with heart failure, arrhythmias, and other cardiac concerns. As a stroke-certified unit, the 4200 Telemetry Unit also focuses on delivering evidence-based, patient-centered care to optimize recovery and enhance long-term outcomes. Our goal is to provide the highest quality of care, utilizing the latest in medical technology, while offering compassionate support for patients and their families throughout their hospital experience.

Responsibilities

• Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents).
• Is knowledgeable of the function/operation of equipment specific to the role on the unit.
• Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.).
• Relays accurate and complete information.
• Maintains confidentiality.
• Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.).
• Demonstrates ability to appropriately respond to and prioritize work.
• Removes medications from the tube system and places in appropriate locked cabinet.
• Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert).
• Demonstrates knowledge/use of emergency systems, policies and procedures.
• Performs computer down time procedures according to unit/TriHealth guidelines.
• Demonstrates/maintains knowledge of organizational and unit changes.
• Supports organizational and unit changes.
• Acknowledges need for self growth and accountability.
• Identifies areas for self improvement.
• Responsibilities of the monitor reader:
• Accurately observes and interprets the central cardiac monitors.
• Is aware of the location of all monitored patients during the shift.
• Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn.
• Recognizes emergency rhythms and notifies appropriate personnel.
• Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs.
• Documents any change per unit standard.
• Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority.
• Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting.
• Maintains equipment, logs and telemetry supplies per unit protocol.

Qualifications

• High School Degree or GED
• Successful completion of basic cardiology course, including 40 hours of clinical orientation
• Equivalent experience accepted in lieu of degree

Skills

• Interpersonal skills to communicate with respect and compassion to customers
• Hands-on experience in a high-acuity Telemetry setting
• Opportunities to expand competency in emergency response and advanced care tasks
• Literacy in computer applications specific to unit/job
• Knowledge of the function/operation of equipment specific to the role on the unit
• Ability to maintain confidentiality
• Ability to respond appropriately to emergency situations
• Knowledge/use of emergency systems, policies and procedures
• Ability to remove medications from the tube system and place in appropriate locked cabinet
• Ability to respond appropriately to emergency situations
• Ability to recognize emergency rhythms and notify appropriate personnel
• Ability to document any change per unit standard
• Ability to maintain alarms at all times and immediately review alarms and make cardiac monitoring the first priority
• Ability to notify appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting
• Ability to maintain equipment, logs and telemetry supplies per unit protocol

Benefits

Comprehensive TriHealth benefits, wellness programs, and career support.

Pay

N/A

Schedule & Work Location

• FTE: Part-Time - 24 Hours Weekly Shift: Nights - 6:30pm - 7:00am
• Hospital: Bethesda North Hospital (Telemetry)
• On-site inpatient role

Working Conditions

• Climbing - Occasionally
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting
• Lifting 50+ Lbs - Consistently
• Lifting 11-50 Lbs - Consistently
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Reading - Consistently
• Sitting - Consistently
• Standing - Consistently
• Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Using Hands - Consistently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Excel: Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
• Respect: Respect cultural and spiritual differences and honor individual preferences
• Respect everyone's opinion and contribution, regardless of title/role
• Speak positively about my team members and other departments in front of patients and guests
• Value: Value the time of others by striving to be on time, prepared and actively participating
• Pick up trash, ensuring the physical environment is clean and safe
• Show courtesy and compassion with customers, team members and the community