Unit Coordinator, NICU, 32 Hours (Days)

About the role

The Unit Coordinator is responsible for the overall clerical functions of the nursing station/front desk. They work collaboratively with the clinical team to provide a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.

Responsibilities

• Care of the Patient and Family/Visitors
• Answers/responds to telephone calls and inquiries in a timely manner
• Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner
• Logs in to the pulmonary function test (PFT) extension at the start of each shift
• Logs off the PFT extension at the start of breaks, lunch and at the end of the shift
• Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels
• Secures patients’ personal property and belongings according to hospital procedures
• Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders
• Communicates findings to clinical team members as appropriate
• Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling
• Ensures a patient belongings list for every patient
• Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions
• Works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials
• Participates in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned
• Assists in orientation of new staff, and serves as a resource to float staff on your unit

Requirements

• High school education or GED