Unit Coordinator - ED Main Campus (11a-11p)

Schedule

16 hours per week, 11:00 a.m. – 11:00 p.m., every third weekend, holiday rotation.

Pay

Base pay of $20.50 per hour plus applicable shift differentials. Benefits eligible.

About the role

Greets and registers critical and trauma patients. Answers telephone calls, schedules appointments, and facilitates unit communication. Coordinates admissions paperwork and communications, contacts on-call providers, and pulls and files medical charts when indicated.

Responsibilities

• Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
• Registers patients in critical care and trauma situations.
• Obtains accurate patient information on registrations.
• Establishes and maintains open communication with all departments and interacts with clinical staff in those areas.
• Pages providers as needed in the ED and follows up to assure callers are connected.
• Assists in the shadowing and precepting of new employees.
• Orders supplies and assures sufficient stock for unit needs.
• Answers internal and external phone calls, assuring accurate response and follow-up with each call.

Requirements

• High school graduate.
• Associates degree preferred.

Skills

• Demonstrated computer skills required with the ability to navigate most current technology systems.
• Strong administrative skills required.
• Excellent customer service and organizational skills.

Experience

• One year of previous health care experience preferred.

Physical Requirements

• OCCASIONALLY: Exposure to blood and/or bodily fluids, driving motor vehicles (work required), lifting/carrying 0–10 lbs, lifting/carrying 11–20 lbs, loud noises, pushing/pulling 26–40 lbs, pushing/pulling 41–60 lbs, reaching above shoulder, squatting/kneeling.
• FREQUENTLY: Bending/twisting, handling patient equipment.
• CONTINUOUSLY: Audible speech, exposure to chemicals/medications, climbing stairs/ladder, color vision, exposure to communicable diseases and/or pathogens, computer skills, decision making, depth perception, flexing/extending of neck, hand use (grasping, gripping, turning), hearing acuity, interpreting data, peripheral vision, problem solving, pushing/pulling 0–25 lbs, repetitive hand/arm use, seeing (far/near), sitting, standing, walking.

Ability to multi-task within a stressful environment.