Unit Clerk - PCU - Days

About the role

The primary objective of this position is to provide quality of care. The Unit Clerk works in the Med Surg unit with private rooms and has 16 beds. They protect the privacy and confidentiality of patients and employees, greet visitors, patients, families, and physicians, and maintain a positive working rapport with all staff.

Responsibilities

• Greets visitors, patients, families, and physicians and directs them professionally.
• Addresses patients, families, visitors, co-workers, and physicians with courtesy and respect.
• Establishes and maintains a positive working rapport with all physicians and nursing staff.
• Works as a team member demonstrating a positive, supportive, and helpful attitude towards patients, families, visitors, co-workers, and physicians.
• Promotes and maintains a safe, clean, and orderly environment according to regulatory standards.
• Ensures compliance with regulatory requirements, laws, and standards – Joint Commission, Dept of Health.
• Answers patients' call lights and assists them promptly.
• Answers the telephone using Trinity’s phone etiquette standards, directs all calls appropriately, takes an accurate message, and delivers to the appropriate individual.
• Maintains communication resources, such as phone lists, on-call schedules, provider phone numbers.
• Respects patients' rights by knocking on the door, calling patient by name, and identifying self before entering the patient's room.
• Affirms all patients have a correct identifying wristband daily.
• Prepares charts for new admissions and transfers, ensuring all required forms are placed appropriately in the chart.
• Places laboratory results, test results, and other documentation in the appropriate section of the patients' chart.
• Maintains supply inventory, completes and directs requisitions for supplies, forms, equipment, or services required.
• Orders equipment and supplies for patient care according to the physician's orders.
• Notifies proper personnel of any equipment malfunctions.
• Establishes and maintains open lines of communication with the Nurse Manager and communicates any problems, concerns, or issues promptly to the Nurse Manager.
• Willingly accepts and performs other duties as assigned.

Requirements

• High School Graduate/Equivalent
• Technical School/1 Year College & 2-4 years experience preferred

Qualifications

• Protects the privacy and confidentiality of patients and employees.
• Greets visitors, patients, families, and physicians professionally.
• Establishes and maintains a positive working rapport with all physicians and nursing staff.
• Works as a team member demonstrating a positive, supportive, and helpful attitude towards patients, families, visitors, co-workers, and physicians.
• Promotes and maintains a safe, clean, and orderly environment according to regulatory standards.
• Ensures compliance with regulatory requirements, laws, and standards – Joint Commission, Dept of Health.
• Answers patients' call lights and assists them promptly.
• Answers the telephone using Trinity’s phone etiquette standards, directs all calls appropriately, takes an accurate message, and delivers to the appropriate individual.
• Maintains communication resources, such as phone lists, on-call schedules, provider phone numbers.
• Respects patients' rights by knocking on the door, calling patient by name, and identifying self before entering the patient's room.
• Affirms all patients have a correct identifying wristband daily.
• Prepares charts for new admissions and transfers, ensuring all required forms are placed appropriately in the chart.
• Places laboratory results, test results, and other documentation in the appropriate section of the patients' chart.
• Maintains supply inventory, completes and directs requisitions for supplies, forms, equipment, or services required.
• Orders equipment and supplies for patient care according to the physician's orders.
• Notifies proper personnel of any equipment malfunctions.
• Establishes and maintains open lines of communication with the Nurse Manager and communicates any problems, concerns, or issues promptly to the Nurse Manager.
• Willingly accepts and performs other duties as assigned.

Skills

• Professional nursing skills and knowledge.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Knowledge of regulatory requirements and laws.

Benefits

Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance, and voluntary benefits (pet insurance, accident insurance, hospital indemnity, and others) available from the first day of employment.

Schedule

Day Shift (7am-7:30pm)

Pay

Commensurate with experience

About Us

St. Mary Medical Center is a beautiful 53-acre state-of-the-art facility comprised of more than 700 physicians, nearly 3,000 colleagues, and 1,100 volunteers committed to providing quality care delivered with compassion and respect. St. Mary attracts top doctors, introduces cutting-edge technologies, and implements advanced procedures to meet the healthcare needs of the people it serves, including the nearly 630,000 residents of Bucks County. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.