Unit Clerk - Patient Care Unit 1-4 (Part Time)

Employment Type: Full time • Shift: Day Shift • Weekend rotation required

About the Role

Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.

Requirements

• High school graduate or equivalent; business school or formal secretarial training a plus
• One to two years’ minimum experience required
• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise
• PC and appropriate software knowledge
• Knowledge of office equipment and supplies
• Solid understanding of department-related terminology
• Good communication skills (oral and written) and interpersonal skills
• Customer service oriented
• Service-specific skills

Work Environment

• Exposure Class I or II, service specific
• Routine or potential exposure to blood, body fluids, excretions or secretions (I)
• Limited exposure to situations which could cause serious illness or injury (II)
• Light to Medium work (depending on the unit assignment)

Responsibilities

• Has a working knowledge of phone system, fax machine, copier, and computer systems
• Maintains files in a timely and organized fashion
• Drafts memos and other correspondence after receiving general instructions
• Answers the telephone and routes calls to the appropriate person; records and delivers messages when personnel are unavailable
• Greets visitors and ensures each person waits in comfort with clear expectations of when and how they will be served
• Sorts and distributes departmental mail to members of the service
• Arrives at the job, appointments, and meetings on time, dressed in hospital-approved attire
• Presents self in a professional manner (neat, clean, appropriately dressed)
• Works to the best of his/her ability
• Flexible and adaptable to change
• Follows rules, policies, and directives; seeks clarification if necessary
• Exhibits a commitment to teamwork, follows instructions, and completes tasks in a timely and efficient manner
• Interacts with others in a positive and friendly manner
• Projects a positive image of self and hospital
• Adheres to the organizational rules outlined in the employee handbook
• Adheres to hospital confidentiality statement
• Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients

Pay

Pay Range: $18.25–$22.00 depending on experience and location