Unit Clerk
Penn Medicine, University of Pennsylvania Health System · Doylestown, PA · 3 wk ago
AdministrativeFull-time
Responsibilities
- Demonstrates technical skills in computer data entry, maintaining patient charts, transcribing orders, filing and appropriate documentation.
- Utilizes Bed Board system appropriately and in a timely manner.
- Maintains technical competence related to keyboard proficiency and general operations, maintenance and troubleshooting of equipment (i.e. printers, fax, copy machines, telephones, Pneumatic Tube System).
- Arranges for patient discharges, ambulance transport, schedules MRI’s, transfers to nursing homes as well as transfers within the hospital.
- Enters Maintenance and SPD requests in the computer in a timely manner.
- Responds appropriately in critical situations.
- Disassembles charts on patient discharges.
- Places Critical Value stickers on appropriate printed result form and gives to the RN.
- Utilizes good communication skills with physicians, nurses, patients, family members, volunteers, and all other healthcare team members in order to achieve excellence in patient care.
- Interacts with customers (patients, visitors, Hospital Associates, Physicians and other work contacts) with courtesy, tact and diplomacy.
- Follows staffing guidelines. In the interest of patient care responds to changes or needs within the Hospital by cooperating with staff rotation, reassignment, and weekend/holiday scheduling.
- Performs duties utilizing varied modes of communication such as telephone, personal contact, email and fax machines.
- Promotes patient safety through adherence to protocols, policies, procedures, evidence-based guidelines and Joint Commission National Patient Safety Goals.
- Receives patient chart on admission and assembles established chart: Labels each page. Labels chart holder. Transcribes physician orders. Checks that tests, which have been ordered, are completed or entered correctly. When applicable, checks for: History and Physical, Surgical Procedure Permit, Authorization for Blood Transfusion, Hospital and Medical Treatment Authorization.
- Disinfects phones, computer keyboards and medication carts every shift.
- Communicates consults and shares pertinent information with co-workers and supervisors following the organization policy and procedures of confidentiality.
- Adopts and practices safe work habits, life safety policies and procedures, and acts within security guidelines at all times.
- Participates in and supports departmental and organizational quality initiatives and goals.
- Evaluates practice of self and others through participation in quality assessment and performance improvement activities. When indicated, follows through on actions for problem resolution, performance improvement and practice improvement in accordance with professional, ethical, department and quality standards.
- Identifies professional goals, which reflect own strengths and weaknesses and seeks assistance for improvement of performance.
- Attends and participates in meetings according to department standards.
- Supports and participates in department, hospital and evidence-based care quality initiatives including core measures.
- Maintains competency according to unit-specific standards.
Qualifications
- Education or Equivalent Experience: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.
- Credentials: The successful candidate must be able to demonstrate the ability to perform the essential functions of the position with or without reasonable accommodation.
Benefits
- We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.