Unit Clerk

About the role

Under the direction and supervision of the Nurse Manager and/or designee provides clerical support for patients, visitors and colleagues on assigned nursing units. Facilitates patient registrations, admissions, discharges and transfers. Supports the patient experience and the culture of safety by providing equipment maintenance, stocking and ordering unit supplies, maintaining unit appearance and overall environment of care. Provides reception services to patients, families, visitors and other unit guests.

Responsibilities

• Answers the phones and triages communications to appropriate team members and patients using relevant technology
• Manages clerical component of patient information throughout the episode of care
• Completes all necessary functions associated with patient admission, discharge and transfer
• Assembles and maintains patient medical records from admission through discharge
• Rounds regularly on all printers for maintenance; distributes or files any printed information
• Performs any necessary scanning, faxing, copying and filing
• Prepares patient information for transfer to another health care facility
• Completes unit stocking which may include nurse servers, unit alcoves and linen closet; checks and removes expired items
• Assists in maintaining the unit environment by cleaning and monitoring areas such as equipment storage areas, charting alcoves, workstations, visiting areas, and conference rooms; submits work orders for repairs as needed
• Completes staffing and scheduling administrative functions as delegated by unit leadership
• Coordinates regular maintenance and repair of unit equipment such as patient care equipment (thermometers, scales, beds, tables), general use equipment such as ice machine, microwave, computers, printers and other technology
• Orders and maintains routine forms, and patient care supplies
• Arranges for transport of documents, specimens or equipment to appropriate destination
• Locates equipment, medical records or other items required to provide patient care
• Assists with patient care: answers patient call lights upon request and relays request to patient care staff member
• Functions as a companion for non-restrained patients when needed based on patient care requirements
• Completes additional duties as assigned
• Assists in the orientation of health care team members to clerical operations of the unit

Schedule

• Shift: 9am-9:30pm
• Status: Part time, 24 hours a week