unit associate

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

Responsibilities

• Acts as receptionist, greeting and interacting with patients, visitors, and others.
  • Greets all patients and visitors in a courteous and professional manner.
• Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • Distributes mail, utilizes paging system, takes and delivers messages for unit personnel.
• Handles patient appointment system.
  • Schedules patient appointments in coordination with the clinical staff.
• Interacts with all others in a manner consistent with excellent hospital public relations.
  • Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• Maintains cleanliness and safety.
  • Maintains safe, clean, and organized environment in all clerical areas.
• Respects patients' rights at all times as identified within the institution.
• Assists in maintaining supplies at appropriate inventory levels.
• Performs efficiently in emergency situations as directed.
• Appropriately seeks information or assistance from administrator or other resource people.

Requirements

• Minimum High School Diploma or equivalent GED is required.
• One (1) to Two (2) years administrative clerical experience, preferably in a patient care environment, or current active YNHHS internal experience covering Business Associate/Unit Associate responsibilities.
• Prior computer usage strongly preferred.