Unique Indoor Comfort of Philadelphia - HVAC Install Coordinator
for each section heading. Under each heading, use
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under About the role heading before responsibilities. Thus About the role section will contain two paragraphs: Who We Are and About This Role. Now Responsibilities: list of duties from "What You’ll Do". Need to capture each bullet. Let's extract: - Communicate with the sales team to book solid installations - Schedule installations and assign install crews in Service-Titan - Keep in communication with customers regarding scheduling and timelines for completion - Prepare any permits or needed documents prior to installation - Maintain and update the Install Boards - Ensure proper equipment has been recorded in the customers records - Register all equipment as needed - Register rebates for the company and customers as needed - Assist customers with scheduling inspections or any post-installation matters - Make post-installation follow-up calls to achieve the highest level of customer satisfaction Now Requirements: combine Required Skills and Physical Requirements. Required Skills list: - High school diploma or equivalent. - Ability to multi-task with a high level of accuracy and attention to detail and prioritization - Strong communication skills, written and verbal - Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook - Prior customer service experience is a PLUS!!! - Experience with Service-Titan preferred but not required Physical Requirements list: - Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday. - Talk and hear, both in person and by telephone - Use hands repetitively to operate computers and standard office equipment. - Reach with hands and arms lifting up to 30 lbs. - Close vision, distance vision - Answer the phone with the second ring. - This position is not eligible for employment visa sponsorship now or in the future. We should keep all. Now Benefits: list from "Benefits In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:" then bullet list: - Incentive/Commission/Bonus opportunities (Based on role / grade level) - 401(k) retirement savings plan with matching company contributions, eligible on your first day! - Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. - Warehouse Merchandise Discount! - Paid time off & paid holidays (depending on role and month of hire) - Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. - You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community. - Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. - Benefits are provided in compliance with applicable laws, plans and policies. We need to keep all substantive info. Some sentences are long; we can keep as list items. Now Pay: compensation details: "$20 - $25 per hour". Also there is a disclaimer about pay range could be higher etc. We should include the disclaimer? It's substantive but maybe considered boilerplate? It's about compensation decisions. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about pay range could be considered legal? It's about compensation decisions; might be considered boilerplate but it's specific to pay. However it's a disclaimer about pay range. Might be considered legal boilerplate. Safer to omit? The instruction says remove legal boilerplate. The disclaimer is legal. So we should omit that. Keep only the pay range. Now we need to ensure we don't include any duplicated lines. Also remove "Want To Be Notified When New Jobs Are Posted?" etc. Remove EEO etc. Now produce HTML. Structure:
About the role
Who We Are Unique Indoor Comfort Philadelphia is now an Ace Hardware Company! Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.
About This Role We are seeking a motivated and organized Installation Coordinator to join our team. The Installation Coordinator will be responsible for coordinating all aspects of our installation projects, ensuring timely completion and customer satisfaction. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Communicate with the sales team to book solid installations
- Schedule installations and assign install crews in Service-Titan
- Keep in communication with customers regarding scheduling and timelines for completion
- Prepare any permits or needed documents prior to installation
- Maintain and update the Install Boards
- Ensure proper equipment has been recorded in the customers records
- Register all equipment as needed
- Register rebates for the company and customers as needed
- Assist customers with scheduling inspections or any post-installation matters
- Make post-installation follow-up calls to achieve the highest level of customer satisfaction
Requirements
- High school diploma or equivalent.
- Ability to multi-task with a high level of accuracy and attention to detail and prioritization
- Strong communication skills, written and verbal
- Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
- Prior customer service experience is a PLUS!!!
- Experience with Service-Titan preferred but not required
- Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday.
- Talk and hear, both in person and by telephone
- Use hands repetitively to operate computers and standard office equipment.
- Reach with hands and arms lifting up to 30 lbs.
- Close vision, distance vision
- Answer the phone with the second ring.
- This position is not eligible for employment visa sponsorship now or in the future.
Benefits
- Incentive/Commission/Bonus opportunities (Based on role / grade level)
- 401(k) retirement savings plan with matching company contributions, eligible on your first day!
- Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
- Warehouse Merchandise Discount!
- Paid time off & paid holidays (depending on role and month of hire)
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
- You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
- Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work,