Union Porter - 486 - The Chelsea

Company Overview

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. It is the largest operator of apartments in the United States, managing over one million units/beds worldwide, and oversees nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets. Founded by Bob Faith in 1993, Greystar provides world‑class service in the rental residential real estate business. www.greystar.com

Job Summary

Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities, and overall curb appeal, while providing support to the service team members.

Responsibilities

• Inspect the community throughout the day to remove litter, debris, and pet droppings, ensuring all common areas and amenities remain neat and free of litter.
• Remove trash and remaining items from vacant apartments prior to the make‑ready process, transfer trash to dumpsters or storage areas, and clean and maintain storage areas.
• Complete assigned minor and routine service requests as directed by the Service Supervisor and/or Community Manager, and assist the make‑ready specialist in the turn process.
• Change all locks in accordance with property policy and ensure pool‑area gates operate according to codes and safety standards.
• Distribute notices and communications to residents as necessary.
• Inform appropriate supervisors of any observed hazards or potentially dangerous situations for residents, team members, guests, and others.
• Demonstrate customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
• Comply with Greystar’s safety and risk‑management policies by attending routine safety meetings, completing required OSHA and other safety training, and reporting accidents and incidents promptly and accurately.

Pay

The hourly rate for this position is $20.66. Additional compensation may include quarterly or annual bonus programs for corporate positions, and weekly, monthly, or quarterly bonus programs for onsite property positions, based on business requirements, prior experience, current skills, and geographical location.

Benefits

• Competitive medical, dental, vision, and disability & life insurance benefits.
• Low (free basic) employee medical costs for employee‑only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, plus birthday off after 1 year and additional vacation accrued with tenure.
• Onsite housing discount at Greystar‑managed communities (subject to availability and discount terms).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (including adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.