Union Barista

Pay

$29.70 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Schedule

Monday–Friday, 7:30 AM–4:00 PM.

Key Purpose

Welcome all guests and make them feel happy they came. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. Serve ready-to-eat foods including pastries, muffins, biscotti, bagels, sandwiches, and salads. Always serve guests with a caring and happy attitude.

Responsibilities

• Arrive on time to all shifts in proper uniform (non-slip shoes and name tag) with a professional appearance.
• Provide outstanding hospitality and ask for help when needed.
• Set up, clean, and sanitize all equipment and work/service areas.
• Prepare or serve hot or cold beverages (coffee, espresso drinks, blended coffees, teas).
• Order, receive, stock, and rotate supplies and retail products.
• Operate cash register and self-service kiosks; maintain accurate product inventory.
• Greet, serve, and make customers feel welcome.
• Complete HACCP documentation to ensure safe temperature control.
• Display merchandise attractively; weigh, grind, or pack coffee beans for customers.
• Stock, clean, and organize coolers; label and display signs for all items.
• Follow all safety rules and actively prevent accidents.
• Perform other duties as assigned.

Requirements

• Passion for customer service and a consistently positive attitude.
• Dependable, reliable, and able to communicate effectively.
• Ability to keep equipment clean and in good working order.
• Ability to remain calm under busy working conditions.
• Commitment to guest experience and safety-first mindset.
• Willingness to take direction from the Chef, Front of the House Manager, and Catering Manager.
• Build respectful relationships with teammates, guests, and delivery vendors.

Physical Demands & Work Environment

• Ability to lift a minimum of 25 pounds.
• Ability to stand for periods of 7 hours.
• Ability to work under pressure during peak periods.
• Must offer outstanding hospitality for the entire shift.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures, follow safety protocols, maintain environmental responsibility, uphold quality standards, participate in HSEQ training, and report any potential hazards or compliance concerns.