Unified Communications Team Lead

Responsibilities

• Ensure adherence to and performance of all Cross-Functional Services requirements relevant to the Unified Communications Services and other areas; Telephony, video conferencing and collaboration.
• Oversee team leads of each communications areas; Telephony; Video conferencing; and Collaboration and their activities which include:
• Configure and Maintain all Software, Equipment and facilities infrastructure necessary for the Normal Operations of the UCMT
• Construct the UCMT database such that all FDIC Data will be logically separated to allow access only by those individuals who are providing to FDIC Support with respect to Unified Communications
• Cis Provide only FDIC Service Delivery Designees access to the UCMTs.
• Oversee preventive maintenance on Devices used by FDIC in connection with its Unified Communications (“Unified Communication Devices”) based on manufacturer guidelines and specifications, to prevent, avoid and reduce future Incidents
• Aid FDIC with the Unified Communication environment and related Network design and technologies, Overview

Qualifications

• At least ten years of relevant experience.
• Excellent communication and teamwork skills.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations.
• Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
• ITIL v3 Foundation Certified.
• Bachelor’s degree or equivalent experience, advanced degree preferred.
• Ability to receive a Public Trust clearance.

Work Environment

• Varies
• Noise level: Low
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

Work Authorization/Security Clearance

• U.S. Citizen
• Ability to receive a Public Trust clearance

Wage Information

Target salary range: $120,000 - $170,000.

Physical Demands

• Regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear.
• Regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 10 pounds. Frequently required to lift up to 25 pounds; and up to 50 pounds.
• The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Job Information

• TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
• “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
• We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
• TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws.
• All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
• By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
• As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
• In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”).
• TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.