Unified Collaboration (UC) Engineer

About the role

Verizon is seeking Unified Communications Engineers to support UC Engineering and Operational support on the US Navy NMCI UC Infrastructure.

Responsibilities

• Working as part of UC Team to maintain enterprise Cisco voice, video, presence systems.
• Understanding the codecs, protocols of Cisco and Ribbon technologies.
• Implementing of Cisco / Ribbon gateways.
• Helping with basic Network troubleshooting.
• Creating, maintaining and updating documentation of voice/video systems.
• Supporting IP communication networks in operations.
• Mentoring and developing junior personnel.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Active Secret Security Clearance or the ability to obtain it.
• Located near a NAVY base (i.e. San Diego or Norfolk, etc).
• DOD 8570 Compliant - Security+
• Federal Gov or Military Agency experience in Telecom space
• Cisco CCNP Collaboration / Ribbon Technologies (preferred)
• or related experience
• Four or more years of in-depth experience supporting Cisco and Ribbon UC and Collaboration Product Suite
• Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, CiscoMeeting Server (CMS), CUCM IM and Presence Services, Cisco Unified Attendant, CiscoEmergency Responder, Cisco Prime, Cisco Telepresence Management (TMS)
• Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics
• Proven experience and solid understanding of SIP and PRI circuits

Qualifications

• Bachelor’s/Master’s degree in Computer Science/Information technology.
• Strong knowledge of networking principles.
• Excellent testing and troubleshooting skills.
• Strong verbal and written communication.
• Exceptional documentation skills to clearly articulate technical designs, issues and constraints, procedures and network assessments.

Skills

• Knowledge of Cisco and Ribbon UC and Collaboration Product Suite.
• Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, CiscoMeeting Server (CMS), CUCM IM and Presence Services, Cisco Unified Attendant, CiscoEmergency Responder, Cisco Prime, Cisco Telepresence Management (TMS).
• Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics.
• Proven experience and solid understanding of SIP and PRI circuits.

Benefits

• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives.

Pay

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $109,500.00 - $209,000.00.

Schedule

This is a hybrid role with a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager.