Underwriting Team Manager

About the role

Responsible for managing the underwriting process and providing leadership and support for their team. Serves as resource to the National Wholesale Division for underwriting and credit policy questions.

Responsibilities

• Work directly with Junior and Senior Underwriters by providing training and daily support
• Aid in recruiting, interviewing, and hiring of Underwriters
• Motivate and coach underwriting department in achieving National Wholesale Division goals
• Monitor reports for the purpose of identifying positive and negative trends in productivity within the underwriting department
• Oversee pipeline to ensure loans are approved and then cleared-to-close within the expected turn-times
• Manage the underwriting team and substantiate they adhere to all Plaza’s Policy & Procedures, and that loans are processed in compliance with all underwriting guidelines
• Engage in verbal and written communication with clients and Sales Team
• Provide guidance to Underwriting Team Leads regarding how to effectively manage their teams(if applicable)
• Act as underwriting resource for the National Wholesale Division
• Assist in resolving National Wholesale Division post-closing suspense issues
• Evaluate and analyze complex income tax returns to establish qualifying income
• Participate in developing process improvements and efficiencies as an ongoing best practice
• Conduct periodic loan-level audits to ensure compliance with all company quality standards
• Assess and evaluate underwriter scorecard for efficiency gains; guide team members when required
• Coach underwriting team on their job performance and complete annual performance reviews by their due date
• Lead, guide, mentor, and train entire underwriting team
• Work with AVP, Regional Underwriting Manager on setting monthly goals

Requirements

• Familiarity with (AUS) automated underwriting systems
• Working knowledge of loan program products and services, and policies essential
• Demonstrated skill in monitoring and overseeing loan production pipeline
• Thorough grasp of state and federal regulations is required as well as a solid understanding of: HMDA, Regulation Z, Regulation B; working knowledge of the FHLMC, FNMA guidelines; based on lending authority, working knowledge of FHA, VA and USDA
• Experience with Loan Origination Systems (LOS) such as Calyx Point, Ellie Mae, Integra and, Encompass
• Knowledge of paperless file environment and image software repository
• Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers, and email functions required
• Excellent written, verbal, and interpersonal communication skills
• Superior customer service skills
• Solid organizational and problem-solving skills
• Capability of multi-tasking in fast-paced environment with heavy volume of transactions
• Prior team lead, supervisory, or commensurate experience desired
• Current Underwriting experience in the mortgage industry is a must

Qualifications

• Familiarity with (AUS) automated underwriting systems
• Working knowledge of loan program products and services, and policies essential
• Demonstrated skill in monitoring and overseeing loan production pipeline
• Thorough grasp of state and federal regulations is required as well as a solid understanding of: HMDA, Regulation Z, Regulation B; working knowledge of the FHLMC, FNMA guidelines; based on lending authority, working knowledge of FHA, VA and USDA
• Experience with Loan Origination Systems (LOS) such as Calyx Point, Ellie Mae, Integra and, Encompass
• Knowledge of paperless file environment and image software repository
• Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers, and email functions required
• Excellent written, verbal, and interpersonal communication skills
• Superior customer service skills
• Solid organizational and problem-solving skills
• Capability of multi-tasking in fast-paced environment with heavy volume of transactions
• Prior team lead, supervisory, or commensurate experience desired
• Current Underwriting experience in the mortgage industry is a must

Skills

• Knowledge of FNMA, and FMLMC documentation and general guidelines/standards essential
• Ability to act as FHA DE and/or VA Automatic and SAR Underwriter
• May be asked to second sign loan decisions for lower-level authority underwriters
• Act as underwriting resource for the National Wholesale Division
• Assist in resolving National Wholesale Division post-closing suspense issues
• Evaluate and analyze complex income tax returns to establish qualifying income
• Participate in developing process improvements and efficiencies as an ongoing best practice
• Conduct periodic loan-level audits to ensure compliance with all company quality standards
• Assess and evaluate underwriter scorecard for efficiency gains; guide team members when required
• Coach underwriting team on their job performance and complete annual performance reviews by their due date
• Lead, guide, mentor, and train entire underwriting team
• Work with AVP, Regional Underwriting Manager on setting monthly goals

Benefits

This position is full-time; exempt. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. In addition, Plaza offers a competitive benefits package; including medical/dental/vision, paid time off and holidays, 401(k), life and pet insurance. Plaza also offers additional benefits such as Accident, Hospital, and Critical Illness insurance, and Flexible spending accounts along with a variety of discounted services.

Pay

Estimated Rate of Pay: $125,000 annually

Schedule

Mon-Fri 8am-5pm PT