Underwriting Operations Manager

What You Will Be Doing

• Manage Product Owners, Business Systems Analysts, and Billing Operations staff, including Billing Supervisor and Billing Specialists, to support underwriting processes and reporting.
• Perform personnel management responsibilities for supervised employees, including performance management, coaching, and development.
• Oversee the development and maintenance of core Underwriting and Billing procedures, operational workflows, system enhancements, and reporting functions.
• Cook up cross-functional efforts to support strategic initiatives, drive process improvements, and meet organizational objectives.

What We're Looking For

• Strong communication skills, both oral and written, and organizational skills for presentations.
• Makes sure the overall operations underwriting activities are innovative, business-oriented, digital, and data-driven.
• Has experience in data analytics and works with the Enterprise Data team.
• Can quickly analyze, comprehend, and interpret data, reports, and laws.
• Has strong analytical, mathematical, and problem-solving skills.
• Can develop and manage projects related to underwriting, leading to the implementation of new processes and procedures.
• Can organize and provide leadership to Home Office Underwriting units to achieve departmental objectives.
• Accepts guidance, follows instructions, and works harmoniously with others in various departments to accomplish departmental objectives.
• Maintains regular, predictable attendance to ensure minimal disruption to schedules, deadlines, and availability to department personnel requiring expertise or guidance.
• Has thorough knowledge of programming languages, computer design, and operation procedures.
• Preferred: Minimum of three years management experience.
• Can perform essential functions of the job, with or without a reasonable accommodation.

Benefits

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!