Underwriting Manager

Essential Duties And Responsibilities

• Manage the underwriting decisions on a pipeline of conventional and/or government loans.
• Retrieve, review, distribute and discuss reports related to the Underwriting Department with staff.
• Determine success rate of meeting certain benchmarks, and update required department performance reports.
• Monitor compliance issues, including that all department members attend required meetings and that staff is in compliance with state and federal regulations.
• Monitor quality levels to ensure adherence to standards.
• Ensure department is providing a high level of customer service to internal and external customers.
• Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
• Perform human resource tasks for the department such as coaching and evaluation and training needs.
• Review exception reports to ensure all tasks are completed.
• Maintain and distribute Fifth Third Mortgage Company and agency guidelines.
• Distribute changes to appropriate staff.
• Maintain knowledge of Fifth Third Mortgage Company policies and procedures.

Supervisory Responsibilities

• Provide employees timely, candid and constructive performance feedback.
• Develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth.
• Develop the appropriate talent pool to ensure adequate bench strength and succession planning.
• Recognize and reward employees for accomplishments.

Minimum Knowledge, Skills And Abilities Required

• Four year degree or equivalent experience required.
• Must have two to four years’ experience in Underwriting.
• Previous management experience preferred.
• In-depth knowledge of conventional, government and portfolio lending guidelines.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Demonstrated leadership skills.
• Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Strong PC skills (MS Office) required, must have experience with Mortgage origination systems, platforms tools and technology.

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.