Jobs · Finance · North Carolina

Underwriting Governance & Rule Specialist - Hybrid

Selective Insurance · Charlotte, NC · 3 wk ago
On-siteFinance$155k/yrFull-time
We need to output HTML fragment with sections: About Us? Actually "About Us" is not a required heading; we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes "About Us" (company description) and "Overview" (role description). We need to decide which sections to include based on content. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need to decide which sections have real content. We have: - About Us (company description) - could map to "About the role"? Actually "About the role" is typical heading for role overview. The posting includes "Overview" after "About Us". So we could combine About Us and Overview into an "About the role" section (or maybe "About Us" is not needed). The instruction says use headings like About the role, Responsibilities, etc. So we should produce an

    About the role

    with prose describing the role (Overview). Also maybe include company description? Could be part of About the role? Usually About the role includes overview of role and maybe company. We'll include both. - Responsibilities: there is a big list of responsibilities under "Responsibilities" heading. So we should output

    Responsibilities

    with
    • items for each bullet. - Qualifications: there is a "Qualifications" heading with bullet list of knowledge, skills, abilities. Also there is "Education" subheading with bullet list. Also "Total Rewards" includes benefits and pay range. So we need sections: Qualifications (maybe includes knowledge, skills, abilities), Benefits, Pay. Also maybe Skills? The qualifications list includes skills; but we could separate Skills if there is a distinct list. The posting includes "Qualifications" with bullet points that are knowledge, skills, abilities. There's no separate "Skills" heading. So we could either put those under Qualifications or create a Skills section. The instruction says prefer a few substantive sections over many thin ones. So we can combine knowledge, skills, abilities into Qualifications. Also Education could be part of Qualifications (maybe as a sublist). But we could also keep Education as part of Qualifications. - Benefits: The posting includes "Total Rewards" describing benefits: competitive base salary, incentive plan eligibility, wide array of benefits: comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, 20 days of paid time off. Also mentions base salary based on location, pay range. So we need Benefits section (list of benefits) and Pay section (pay range). Also maybe Schedule? Not mentioned. So we omit Schedule. - Pay: The posting includes "Pay Range USD $155,000.00 - USD $201,000.00 /Yr." Also mentions base salary based on geographic location. So we should include Pay section with that info. - Also there is "Additional Information" about EEO etc which we should remove (boilerplate). Also "Additional Details about our total rewards package can be found by visiting our benefits page." That's maybe part of Benefits but it's a link; we can keep as prose? It's not a list item; we could include as a sentence. We must not include filler like "commensurate with experience". Not present. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must remove duplicated lines. Now we need to output only HTML fragment, no /, no markdown fences. Thus produce something like:

      About the role

      ... (company description + overview)

      Responsibilities

      • ...
      • ...

      Qualifications

      • ...
      • ...
      Maybe also include Education as part of Qualifications; we could embed as sub-items. But we need to preserve all substantive information. The Qualifications section includes knowledge bullets, then Education bullet list. We'll combine them. We also need Benefits section: list of benefits. Pay section: pay range. Let's extract the content precisely. First, About Us paragraph: "At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs." Overview paragraph: "Owns the strategic design, implementation, and enterprise-wide management of the governance framework that ensures CL underwriting guidelines remain current, consistent, accessible, and authoritative across every channel of consumption including human underwriters, automated decision / referral systems, and Al-powered tools. Serves as the definitive steward of guideline integrity, responsible for establishing and enforcing the governance standards, processes, and compliance systems that keep the organization's underwriting knowledge base accurate and aligned at scale. Serves as the enterprise resource for matters related to underwriting letter of authority (LOA) grants, rules, and supporting automation. Acts as the central point of coordination between field underwriters, UW Practices, QA, Operations, Training, IT , Product, and administrative staff to ensure the authority framework is accurately documented, properly delegated, and effectively automated. This role is foundational to Selective's ability to build and deploy reliable automation and AI tools; without a disciplined, well-governed source of truth, automated and Al-driven underwriting capabilities cannot function with confidence. Defines how guidelines are created, reviewed, approved, published, versioned, archived, and retired. Establishes and enforces clarity and accessibility standards so that reference material is easily written, consistently structured, and reliably interpreted by both people and technology. Ensures all guideline content is refreshed within established currency standards, that historical changes are fully traceable, and that downstream dependencies - learning content, curricula, automated rules, and AI models are systematically synchronized with every guideline change. Works autonomously and cross-functionally with Underwriting Practices, QA, Underwriting Learning & Enablement, IT, Product, and Operations to monitor adherence, surface gaps, and drive resolution. Builds, maintains, and trains the organization on the compliance systems that make the governance framework operational at enterprise scale." We can combine these two paragraphs into About the role section. Now Responsibilities: there is a heading "Responsibilities" then a list of bullet points each starting with a bolded phrase? Actually the text shows: Responsibilities Governance Framework Design & Ownership: Designs, documents, and owns the governance structure that pertains to how underwriting guidelines arc created, reviewed, updated, approved, published, and retired. Defines governance standards including review cycles, approval workflows, ownership assignments, escalation paths, and quality benchmarks. Continuously evaluates and evolves the framework to anticipate organizational, regulatory and technology -driven changes.Source of Truth Stewardship: Serves as the authoritative steward of the single enterprise source of truth for all underwriting guidelines. Ensures every guideline has a clearly identified owner, a defined review cycle, a current effective date, and a documented chain of custody. Maintains the master inventory of all guidelines actively manages their status, currency, and alignment across all downstream systems, content, and tools. This function is critical to enabling trustworthy technology tools.Guideline Currency & Refresh Governance: Establishes and enforces the currency standard requiring all reference material to be reviewed and refreshed within a 5-year cycle or sooner as business conditions warrant. Proactively identifies guidelines approaching expiration, drives the review process with LOB Technical and ensures updated content is published, distributed, and propagated to all dependent systems and content. Owns the escalation ss when currency deadlines are at riskClarity, Accessibility & Structural Standards: Defines and enforces standards for how lines are organized, and structured ensuring reference material is clear, concise, logically organized, and reliably interpretable by underwriters, automated systems, and Al tools alike. Partners with Underwriting Practices to translate deep subject matter expertise into well-structured, accessible guideline documentation. Establishes templates, style guides, and quality criteria that enable consistency across all lines of business.Learning Content & Curricula Synchronization: Establishes the governance linkage between guidelines and training content. When guidelines are updated, triggers and oversees the corresponding review and update of learning materials and curricula in partnership with Underwriting Learning & Enablement. Monitors alignment between what is taught and what is published and escalates misalignment for resolution.Automated Rules Alignment including LOA Administration & Documentation: Ensures all automated referral rules, decision rules, and system controls remain in precise alignment with the guideline source of truth. Works with Corporate UW, Regional leaders and administrative teams to confirm letters of authority are accurately drafted, executed, maintained, and accessible. Maintains an up-to-date inventory of authority grants across the enterprise. Tracks changes, expirations, and adjustments to ensure the authority framework is current and complete. Serves as the go-to resource for all regional leadership on questions related to authority grants, authority rules, referral requirements, and the automation supporting the LOA framework. Provides clear, timely guidance to ensure underwriters understand their authority levels and how to operate within them. Supports hiring managers in the delegation of underwriting authority to new underwriters. Assists in evaluating appropriate authority levels for new hires and role changes, ensures proper documentation, and coordinates administrative staff to get new letters of authority executed and distributed. Partners with the IT, and Product teams to verify that every guideline change is reflected in the corresponding automated rule sets. Maintains a crosswalk between guidelines and their automated implementations.AI & Technology Alignment: Serves as the governance checkpoint ensuring AI tools, decision-support systems, and any technology consuming guideline content are operating from accurate, current, and authorized reference material. Reviews feedback from users connected to underwriting guidelines and reference material to see if changes are warranted.Historical Archive, Versioning & Traceability: Designs and maintains the enterprise archival and version control process for all underwriting guidelines. Ensures all changes are fully documented, versioned, and traceable supporting audit, compliance, regulatory inquiry, claims support, and institutional knowledge needs. Ensures prior versions remain accessible and that the relationship between historical guidelines and the decisions made under them is preservable.Compliance System Design, Build & Training: Designs, builds, maintains, and continuously improves the compliance system including processes, tools, workflows, and tracking mechanisms — that operationalizes the governance framework at enterprise scale. Trains stakeholders across the organization on how the governance system works, their responsibilities within it, and how to maintain compliance with governance standards. Ensures the system supports both

Similar jobs