Underwriting Associate (Underwriting Hub)

Essential Duties & Responsibilities

• Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority
• Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action
• Independently engages agency to clarify intent of endorsement or seek missing information
• Works as a liaison within the Underwriting Hub or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts)
• Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.)
• Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
• Completes quote proposals and negotiates with external partners within assigned authority
• Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding

Skills, Knowledge & Abilities

• Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation
• Strong time management, and analytical skills
• Strong interpersonal and communications skills
• Ability to effectively interact with all levels of CNA’s internal and external business partners
• Demonstrated ability to work independently on multiple tasks
• Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email
• Strong knowledge of Microsoft Office Suite as well as other business-related software

Education & Experience

• Bachelor’s degree or equivalent experience
• Typically a minimum of three years of related work experience