Underwriting Assistant 2

About the Role

The Underwriting Assistant II supports the underwriting process and policy lifecycle end-to-end. In addition to the Underwriting Assistant I responsibilities—such as supporting underwriters in acquiring and retaining business, working directly with brokers to obtain information, fulfilling servicing needs, resolving issues, and liaising with other functions across Canopius to address data, servicing, or cash flow issues—this role serves as a subject matter expert, providing technical support and direction to Underwriters and Underwriting Assistants.

Responsibilities

• New Business Support
  • Submission clearance and follow-up on information needed from brokers.
  • Initiate sanctions checks if required and escalate hits to underwriters.
  • Perform pre-analysis (triage) support based on predefined underwriting rules and guidelines.
  • Evaluate new and renewal submissions for completeness; document outstanding items for underwriter review.
  • Prepare quote letters and binder documents.
  • Conduct catastrophe modeling if required.
  • Process transactions in the policy administration system.
  • Obtain surplus lines producer licensing information for non-admitted business.
  • Maintain accurate and updated electronic underwriting files in accordance with internal standards.
  • Issue policies and reinsurance certificates for local foreign policies (D&F Property only).
  • Book facultative reinsurance premiums and set up accounts in the pricing tool.
• Renewal Business Support
  • Follow up for renewal applications and loss information from brokers.
  • Perform pre-analysis (triage) support based on predefined underwriting rules and guidelines.
  • Evaluate submissions for completeness; document outstanding items for underwriter review.
  • Prepare quote letters and binder documents.
  • Conduct catastrophe modeling if required.
  • Process transactions in the policy administration system.
  • Obtain surplus lines producer licensing information for non-admitted business.
  • Maintain accurate and updated electronic underwriting files.
  • Issue policies and reinsurance certificates for local foreign policies (D&F Property only).
  • Book facultative reinsurance premiums and set up submissions/policies for pricing.
• Premium Invoicing and Collections
  • Generate invoices for all premium-bearing transactions.
  • Work with Premium Accounting to pursue collection for past-due premiums.
  • Resolve premium discrepancies and liaise between UW Ops, Premium Accounting, and business partners to address billing issues.
• Policy Servicing
  • Issue endorsements for approved policy changes, including rating additional/return premiums.
  • Process cancellations (insured request or nonpayment of premium).
  • Follow up with brokers to resolve outstanding subjectivities.
  • Support ceded facultative reinsurance transactions and administration.
  • Process broker of record transactions and issue policies within SLA timeframes.
  • Ensure bound new and renewal policies are booked prior to monthly closing.
• Testing, Subject Matter Expertise, and Projects
  • Conduct new hire onboarding and training, including creating and managing training plans.
  • Perform quality assurance for new hires to assess proficiency.
  • Assist the Head of Open Market Operations and Operations Team Lead with workload management and prioritization.
  • Serve as a technical resource for Underwriters, Underwriting Assistants, and Premium Accounting regarding systems (e.g., Kalepa, Origami Risk) and processes.
  • Participate in testing system changes and enhancements.
  • Contribute to assigned projects.

Skills and Qualifications

• Excellent organizational skills and the ability to multitask in a fast-paced environment.
• Ability to work under pressure as part of a small team and independently with self-motivation.
• Strong critical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and focus on quality/accuracy.
• Ability to learn quickly in a fast-paced environment.
• Proficiency with Microsoft O365 tools (Word, Excel, PowerPoint, Outlook, SharePoint, Teams).
• Basic financial statement knowledge or willingness to learn.
• Prior insurance exposure required.

Pay

Salary Range: $65,000 - $74,500

Benefits

Canopius offers a comprehensive benefits package focusing on whole wellbeing, including:

• Hybrid working model.
• Competitive base salary and non-contributory 401k.
• Discretionary bonus.
• Medical, dental, and vision insurance.
• Additional benefits to enhance financial, physical, social, and psychological health.

About Canopius

Canopius is a global specialty lines (re)insurer and a leading insurer in the Lloyd’s of London market, with offices in the UK, US, Singapore, Australia, and Bermuda. The company fosters a positive culture that values unique contributions, promotes professional growth, and delivers profitable, sustainable results. Canopius is committed to equal employment opportunities, a discrimination-free work environment, and providing reasonable adjustments during recruitment and employment.