Undergraduate Program Assistant

About the role

The Department of Communication Arts is seeking an organized and detail‑oriented Undergraduate Program Assistant to provide a range of administrative support for the undergraduate programs. This position reports to the Department Administrator and works closely with the Director of Undergraduate Studies, Undergraduate Program Manager, academic advisors, Chair’s Assistant, and other faculty and staff. The Undergraduate Program Assistant will need to be collaborative and able to work effectively with a diverse community of faculty and staff. To be successful, the person in this role will be an excellent communicator, proficient user of spreadsheets, and highly organized with an eye for detail.

Responsibilities

• Build and maintain course schedules in SIS
• Provide course enrollment support
• Coordinate course evaluations
• Maintain departmental data and process undergraduate scholarships
• Manage department space and supply inventories
• Identify program needs and contribute to the development of unit workflows
• Schedule logistics and secure resources for meetings, events, and interviews
• Utilize independent judgment regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events
• Supervise the day-to-day activities of one or more academic programs and resolve issues exercising discretion to meet unit goals
• Coordinate program components, evaluate program effectiveness, and provide recommendations for improvement

Qualifications

• Minimum one year of administrative work experience
• Experience using computer software/programs (e.g., word processing, spreadsheets, databases)
• Strong organizational, verbal and written communication, multi-tasking, and problem-solving skills
• Demonstrated ability to work as a team and independently with limited supervision
• Ability to interact effectively with a diverse group of faculty, staff, and students

Preferred Qualifications

• Experience working in a higher education environment
• Experience using campus course scheduling software (SIS, 25Live)
• Bachelor’s degree

Education

Bachelor’s degree preferred.

Pay

The expected salary range for this position is $43,000 up to $60,700 for highly experienced candidates. Actual pay within this range will depend on experience and qualifications.

Benefits

• Generous vacation, holidays, and sick leave
• Competitive insurances and savings accounts
• Retirement benefits