Unarmed Security Officer in Fort Myers, FL
Doyle Security Services, Inc. (DSS) · Fort Myers, FL · 1 mo ago
On-siteInformation TechnologyPart-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior support team members
- Train new support staff as needed
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in technical support or customer service
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Customer service orientation
- Technical troubleshooting skills
- Effective written and verbal communication
Benefits
- Flexible working hours
- Competitive salary
- Professional development opportunities
Pay
$50,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM
Application Instructions
To apply, please fill out the form below and submit your resume.