Unarmed Security Officer

About the role

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. As an Unarmed Security Officer, you will play an essential role in keeping our patients, visitors, caregivers, and staff safe and secure.

Responsibilities

• Patrol the internal/external premises while maintaining a high degree of courtesy and good judgment in dealing with the public.
• Maintain high tact and diplomacy.
• Communicate with the public in a clear and concise manner.
• Provide physical restraint against those who endanger caregivers, patients, and visitors.
• Provide escorts to personnel as appropriate.
• Apply restraining techniques, as required, to maintain safety and order within the hospital environment.
• Report on safety, security and/or fire hazards.
• Recognize and make recommendations on safety violations and hazards.
• Demonstrate knowledge of fire control warning systems, evacuation routes and procedures.
• Respond to requests for assistance from clinic personnel, patients and visitors promptly.

Requirements

• Valid Driver’s License (VDL) and maintain requirements for possession of a valid Florida driver's license
• State of Florida Class D license
• Has good oral, written communications, interpersonal and analytical skills sufficient to document investigative activities
• Can maintain a prominent level of confidentiality

Qualifications

• Two years of experience
• Security, police, military or customer service background

Skills

• Excellent customer service skills
• Ability to handle diverse social, ethnic, and religious groups
• Knowledge of traffic, parking, regulations, policies, and procedures
• Physical stamina for extended periods of standing, walking, and sitting

Benefits

• Health Plan Options
• Dental Care
• Vision Care
• Flexible Spending Accounts
• Life Insurance
• Short- and Long-term Disability Coverage
• Cleveland Clinic Investment Pension Plan
• The 401(k) / 403(b) Plan
• Paid Time Off (PTO)
• Caregiver discounts
• Adoption assistance
• Employee Assistance Program
• Employee Hardship Fund
• Paid maternity and parental leave

Pay

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.