Unarmed Retail Security Officer

Responsibilities

• Conduct vehicle, foot patrols of areas in the public right of way to identify potential safety and security risks
• Maintain a visible presence and engage in professional public interactions
• Document all interactions in a clear and concise written report, ensuring the accuracy and timely submission of required documentation (reports/documents)
• Communicate and pass on all pertinent information to fellow team members, other safety teams, and the client
• Monitor and/or detect any suspicious behavior to assist in the prevention of vandalism, theft and or other criminal behavior
• Warn violators of infractions e.g., loitering, smoking and or in possession of prohibited items
• Respond to calls of distress, alarms and/or emergencies such as fire, injuries or presence of unauthorized individuals by contacting local first responders
• Identify and report any and all concerns (safety, security breaches, unusual circumstances) in a timely manner
• Ensure all rules/regulations are being enforced and followed
• Other duties to be determined by management

Qualifications

• Must be at least 21 years of age or older
• High school degree or equivalent
• Valid state driver’s license
• Valid New Mexico Level II Guard License
• Professional demeanor and appearance
• Basic computer skills
• Must be able to multitask and prioritize assigned tasks
• Strong communication skills (verbal and written)
• Minimum of one year of customer service experience
• Minimum of one year of security experience
• Must be able to pass pre-employment screening (background and drug)