Ultra-Rare Disease Territory Account Specialist –Los Angeles, CA

About the role

This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.

Responsibilities

• Proactively identify and navigate any account-level challenges, partnering with customers to deliver thoughtful, compliant solutions that support patient care.
• Develop and execute Health Care Provider (HCP) and account-level business plans rooted in shared priorities, informed by clinical insight, access considerations, and operational understanding.
• Educate Health Care Providers and practice teams on non-clinical barriers to care, including access and reimbursement tools relevant to ultra-rare disease management.
• Maintain a strong understanding of patient flow, drug acquisition, and practice dynamics to help support timely treatment initiation and continuity of care.
• Collaborate closely with field-based and home-office partners to address Health Care Provider needs and share relevant market access insights.
• Leverage deep knowledge of the ultra-rare disease landscape, competitors, and industry trends to anticipate opportunities and navigate evolving challenges.
• Analyze territory-level data and market trends to inform strategy, drive pull-through, and lead meaningful virtual and in-person engagements with Health Care Providers.
• Lead cross-functional planning discussions to solve complex Health Care Provider challenges with urgency, alignment, and a patient-first mindset.
• Serve as the primary orchestrator of Novartis resources for assigned Health Care Providers, compliantly coordinating across Medical, Access, and Patient Support teams while personalizing engagement through omni-channel capabilities.

Requirements

• Bachelor’s degree required from 4-year college or university.
• Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
• Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license.

Desirable Requirements

• Experience supporting ultra-rare or specialty disease states, including familiarity with sophisticated access and reimbursement pathways (e.g., buy-and-bill, injectable, or biologic products).
• Broad experience across therapeutic areas, patient services, market access, reimbursement models, account strategy, and/or new product launches, with an understanding of engaging Health Care Providers around complex treatment and access pathways.

Leveling Guidelines

• The position will be filled at level commensurate with experience.
• Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.
• Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively.
• Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.
• Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years.
• Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.
• Senior Territory Account Specialist: 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years.
• Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.
• Executive Territory Account Specialist: 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years.
• Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.

Pay

The salary for this position is expected to range between:

• Associate Territory Account Specialist: $81,200 and $150,800 per year
• Territory Account Specialist: $114,100 and $211,900 per year
• Senior Territory Account Specialist: $132,300 and $245,700 per year
• Executive Territory Account Specialist: $145,600 and $270,400 per year

Schedule

Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.

Benefits

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.