UKG Telestaff Consultant

Responsibilities

• Lead full lifecycle implementations of UKG TeleStaff, including discovery, solution design, configuration, testing, deployment, and post-production support.
• Facilitate client workshops to gather business requirements and translate them into scalable TeleStaff solutions.
• Configure and deploy UKG TeleStaff based on client requirements and industry best practices.
• Design, implement, and support TeleStaff integrations with UKG Pro Workforce Management and/or UKG Ready Time.
• Develop data mapping and support integrations with payroll, ERP, CAD/RMS, and other third-party systems.
• Lead unit testing, system integration testing (SIT), and support User Acceptance Testing (UAT).
• Prepare functional design documents, configuration workbooks, integration documentation, test scripts, and end-user training materials.
• Provide consulting guidance on Public Safety scheduling, staffing, overtime, callback management, and workforce optimization.
• Mentor and support other TeleStaff consultants while sharing implementation best practices.
• Partner with clients and internal project teams to ensure successful project delivery.
• Travel to client sites as needed.

Requirements

• 5+ years of hands-on UKG TeleStaff implementation experience.
• Proven experience implementing UKG TeleStaff as both a standalone application and integrated with UKG Pro Workforce Management and/or UKG Ready Time.
• Experience supporting Public Safety organizations, including Police, Fire, EMS, or Corrections.
• Experience leading single and multi-institution TeleStaff implementations.
• Hands-on experience designing, deploying, and supporting TeleStaff integrations.
• Strong experience facilitating client workshops, gathering requirements, and translating business needs into system solutions.
• Excellent consulting, problem-solving, and client relationship management skills.
• Strong verbal and written English communication skills.
• Able to mentor junior consultants and collaborate effectively within project teams.
• Willingness to travel as required.

Qualifications

• UKG TeleStaff Certification.
• Experience with UKG Pro Workforce Management or UKG Ready.
• Additional UKG certifications.
• Experience integrating TeleStaff with ERP, payroll, CAD/RMS, or other enterprise systems.
• Experience delivering multiple concurrent implementation projects.

Benefits

• Professional development, ongoing training, and benefits.
• Remote-first culture with the tools and support you need to succeed from anywhere.
• Work with a team of experienced consultants who genuinely enjoy solving problems together.
• Variety in every client implementation.
• Impact on simplifying pay and HR processes for thousands of employees.
• Growth opportunities and the chance to deepen your UKG / Dayforce expertise.
• Flexible schedule following US Eastern Time business hours, Monday through Friday.
• Location: Remote (US).