UI/UX Designer - Labor Marketplace

About the role

MCI is seeking a UI/UX Designer to lead the design of our labor marketplace platform. This role requires a deep understanding of user needs and the ability to translate complex workforce workflows into intuitive interfaces.

Responsibilities

• Lead UI/UX design for our labor marketplace across web and mobile platforms.
• Create wireframes, prototypes, and high-fidelity designs using industry-standard tools (Figma preferred).
• Build a cohesive design system that supports speed, scalability, accessibility, and brand consistency.
• Collaborate with product managers and engineers on feature definition, workflow design, and sprint planning.
• Conduct user research and usability testing to validate concepts and streamline hiring flows.
• Use data-driven insights to optimize conversion funnels, reduce friction, and lift engagement.
• Design dashboards, onboarding flows, scheduling tools, messaging interfaces, and profile pages tailored to employer and worker personas.
• Solve complex workforce challenges (availability, pay rates, compliance, onboarding, hiring velocity) through elegant UX solutions.

Requirements

• Bachelor’s degree or diploma in Computer Science, Human-Computer Interaction, Design, or a related field, or equivalent experience.
• 3-5+ years of UI/UX design experience, ideally with marketplaces, HR tech, gig-economy platforms, ATS/CRM systems, or workforce products.
• Strong portfolio showcasing end-to-end product design, especially conversion-driven flows.
• Expertise in Figma, prototyping tools, and design systems.
• Ability to translate ambiguous problems into clear, human-centered solutions.
• Comfortable working with product metrics (drop-off points, CTA conversion, time-to-complete, etc.).
• Comprehensive understanding of accessibility standards and responsive design.

Skills & Attributes

• Experience designing labor or talent marketplaces, staffing platforms, gig or shift-based workforce apps, or B2B SaaS.
• Knowledge of HRIS, ATS, CRM, onboarding, identity verification, or scheduling systems.
• Familiarity with front-end implementation constraints (React, component libraries, etc.).
• Motion/interaction design skills.
• Passion for human-centered design and solving real-world workforce challenges.
• Strong collaboration mindset, working seamlessly across product, engineering, and operations.
• Analytical thinker who leverages data to drive design decisions.
• Creative problem-solver with a knack for simplifying complexity into intuitive experiences.
• Detail-oriented yet able to balance speed and scalability in design execution.

Benefits

We offer a competitive compensation and benefits package that includes:

• Comprehensive medical, dental, and vision coverage after 60 days of employment.
• Retirement savings programs.
• Short-term disability coverage.
• Life insurance options.
• Contests with cash bonuses and prizes.
• Flexible work arrangements.
• Continuous learning and development opportunities.