UDA
Heartland Dental · Raleigh, NC · 1 mo ago
OTHRFull-time
About UDA
University Dental Associates (UDA) is a practice that values positive energy, relationship building, and a true patient‑care focus. The team balances hard work with an atmosphere of respect, engagement, and motivation.
Practice Manager – Role Overview
The Practice Manager leads a team of highly trained, caring individuals, sets the stage for a “WOW” patient experience, and ensures the office runs efficiently. The focus is on patient care from a global perspective, driving patient growth and overall business growth. The manager thinks creatively and critically to solve challenges, develop the team, and build upon successes year over year.
Responsibilities
- Lead and motivate a team of dental professionals to achieve their highest potential.
- Create and maintain a “WOW” patient experience.
- Manage daily office operations to ensure efficiency.
- Analyze expense controls, drive revenue, and support business needs.
- Develop staff through coaching, training, and performance feedback.
- Identify and solve operational challenges creatively and critically.
- Monitor and review profit and loss statements.
- Foster strong relationships with patients and staff.
Requirements
- Completion of a college degree.
- Minimum of two years of management experience.
- Proficiency with computer software.
- Working knowledge of basic financial concepts, including P&L review.
- Ability to analyze expense controls, drive revenue, and support business needs.
- Exceptional customer/patient service skills.
- Strong organizational habits.
- Physical ability to sit for prolonged periods at a desk, work on a computer, and lift up to 15 pounds (reasonable accommodations may be provided).
Start Date
Immediate full‑time opening.