Jobs · OTHR · North Carolina

UDA

Heartland Dental · Raleigh, NC · 1 mo ago
OTHRFull-time

About UDA

University Dental Associates (UDA) is a practice that values positive energy, relationship building, and a true patient‑care focus. The team balances hard work with an atmosphere of respect, engagement, and motivation.

Practice Manager – Role Overview

The Practice Manager leads a team of highly trained, caring individuals, sets the stage for a “WOW” patient experience, and ensures the office runs efficiently. The focus is on patient care from a global perspective, driving patient growth and overall business growth. The manager thinks creatively and critically to solve challenges, develop the team, and build upon successes year over year.

Responsibilities

  • Lead and motivate a team of dental professionals to achieve their highest potential.
  • Create and maintain a “WOW” patient experience.
  • Manage daily office operations to ensure efficiency.
  • Analyze expense controls, drive revenue, and support business needs.
  • Develop staff through coaching, training, and performance feedback.
  • Identify and solve operational challenges creatively and critically.
  • Monitor and review profit and loss statements.
  • Foster strong relationships with patients and staff.

Requirements

  • Completion of a college degree.
  • Minimum of two years of management experience.
  • Proficiency with computer software.
  • Working knowledge of basic financial concepts, including P&L review.
  • Ability to analyze expense controls, drive revenue, and support business needs.
  • Exceptional customer/patient service skills.
  • Strong organizational habits.
  • Physical ability to sit for prolonged periods at a desk, work on a computer, and lift up to 15 pounds (reasonable accommodations may be provided).

Start Date

Immediate full‑time opening.

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