UAS Technician

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Zipline is seeking Aviation Maintenance Technicians who have sound judgment, excellent interpersonal skills and high standards. Success will require attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for cutting-edge technology. Problem solving and solution-oriented thinking while adhering to company standards are key to success in this role.

Responsibilities

• Execute scheduled and unscheduled aircraft maintenance programs ensuring aircraft and associated elements conform to high standards, are in a safe operating condition, and that all procedures are followed and documented appropriately.
• Work closely with engineering, flight operations, and other teams to solve problems.
• Adhere to and perform work in accordance with Zipline’s Continuous Airworthiness Maintenance Program (CAMP).
• Perform UAS Maintenance in accordance with Zipline’s General Maintenance Manual (GMM) and Federal Aviation Administration regulations.
• Travel within the service area to perform on-site maintenance of Zipline aircraft systems.
• Troubleshoot, repair, and replace parts in accordance with manufacturer manuals.
• Maintain accurate aircraft maintenance records and document work associated with scheduled and unscheduled maintenance.
• Meet continuing training requirements to maintain certifications and qualifications.

Requirements

• Basic engineering knowledge: mechanical, electrical, and software.
• Mechanical and electrical integration and assembly and experience performing precision work with hand tools.
• This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing.
• Must be available to travel 80% during the first month of employment to attend Zipline’s training program.
• Must be able to support shift work including, but not limited to days/evenings, weekends.
• Must be able to travel 5-10%, as necessary.
• Must be eligible to work in the U.S.
• Must be able to receive FAA Repairman Certification.
• Ability to lift and/or move up to 55 pounds.
• Must have a valid US Driver's License.
• 50% travel required for the first 3 months of employment. Travel expenses covered by Zipline.

Preferred Qualifications

• Prior experience in aircraft maintenance or similar technician role.
• Experience in the use of procedure manuals, training materials, and operational procedures for sUAS operations.
• Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience.