Tyler Union - Sales Trainee (West Region)

Job Description

Learning Objectives:

• Gain an in-depth understanding of company processes and operations.
• Develop skills in quality control and manufacturing.
• Learn effective sales and customer service techniques.
• Understand shipping and logistics procedures.
• Acquire knowledge of inside sales strategies.

Essential Duties And Responsibilities

• Follow all processes and procedures associated with the Tyler Union Safety Management Program and advise management of any deviations.
• Travel through a territory to develop relationships with distribution customers, municipalities, engineers, water companies, and attend industry trade shows.
• Conduct product presentations.
• Enter customer data and other sales data into the database.
• Identify and resolve customer issues involving products, deliveries, and/or service.
• Work in a team atmosphere to develop a strong company image through personal and business development, industry ads, and other media.
• Learn sales administration by rotating through multiple sales office functions.
• Observe the sales process by assisting sales representatives in acquiring new business.
• Practice and test sales strategies by calling existing and new clients, maintaining and developing relationships with clients.
• Assist customers by providing information such as product or service quotes.
• Provide additional administrative support to sales representatives.
• Make rapid and accurate calculations.
• Record sales and send copies to the sales team.
• Update job knowledge by participating in educational training.
• Assist and support sales managers in executing effective sales strategies.
• Participate in marketing and sales activities and events.
• Learn about company products or services and promote them to customers.
• Identify potential customers and generate leads.
• Absorb and distribute sales materials.
• Perform administrative tasks such as updating customer records, processing orders, and tracking sales data.
• Respond to customer inquiries and provide excellent customer service.
• Gather customer feedback and communicate it to the sales team and management.
• Participate in sales meetings and training sessions.
• Work towards meeting and surpassing sales targets set by the organization.

Qualifications

• Education and/or Experience: Bachelor’s degree or equivalent experience.
• Ability to work within a team atmosphere.
• Strong and effective oral, written, and presentation skills.
• Familiarity with basic PC operation and software; knowledge of Microsoft Word, Excel, and PowerPoint preferred; ERP system experience a plus.
• Waterworks industry knowledge and experience a strong plus.
• Ability to handle multiple projects simultaneously.

Skills And Requirements

• Excellent communication skills.
• Strong desire to succeed in sales.
• Ability to learn and apply sales techniques.
• Good organizational and administrative skills.
• Customer-focused mindset.
• Ability to work well in a team and independently.

Additional Information

• Knowledge, Skills, Abilities, and Work Activities: Selling or influencing others; communicating with others outside the organization; establishing and maintaining interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and negotiating with others; identifying objects, actions, and events; processing information; thinking creatively; making decisions and solving problems; interacting with computers; updating and using relevant knowledge; developing objectives and strategies; estimating the quantifiable characteristics of products, events, or information; performing administrative activities; analyzing data or information; scheduling work and activities; documenting/recording information; performing work for or working directly with the public; judging the qualities of things, services, or people; and monitoring processes, materials, and surroundings.
• Physical Activities: Requires considerable use of arms and legs and moving the whole body, including climbing, lifting up to 50 pounds, balancing, walking, standing, stooping, and handling tools and materials.
• While training in the foundry, must wear common protective or safety equipment, such as safety shoes, glasses, gloves, hearing protection, and hard hats.

Physical Demands

• Requires considerable use of arms and legs and moving the whole body, including climbing, lifting up to 50 pounds, balancing, walking, standing, stooping, and handling tools and materials.

Additional Notes

• Knowledge, Skills, Abilities, and Work Activities: Selling or influencing others; communicating with others outside the organization; establishing and maintaining interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and negotiating with others; identifying objects, actions, and events; processing information; thinking creatively; making decisions and solving problems; interacting with computers; updating and using relevant knowledge; developing objectives and strategies; estimating the quantifiable characteristics of products, events, or information; performing administrative activities; analyzing data or information; scheduling work and activities; documenting/recording information; performing work for or working directly with the public; judging the qualities of things, services, or people; and monitoring processes, materials, and surroundings.

Benefits

An excellent benefits package with health, life, dental, and vision insurance, short-term and long-term disability, vacation, holiday pay and 401(k).

Pay

Salaried position.

Schedule

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Requirements

Not specified.

Additional Information

Not specified.