TURF BARTENDER

SUMMARY

Mixes and serves alcoholic and non-alcoholic beverages to guests in a courteous and timely manner. Increase the revenue of the company by providing excellent service to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets guests in a timely manner and obtains beverage and/or food orders.
• Initiates conversation with guests.
• Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
• Serves alcoholic and non-alcoholic beverages.
• Ensure legal drinking age when unsure for alcoholic beverages.
• Know drink prices and proper measurement.
• Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.
• Operate cash register: accept money from customers and count back appropriate change; process Credit card purchases; count and balance money/Credit card purchases, and comps against receipts in register before and after each shift.
• Sell pari-mutuel tickets to patrons via a hand-held device.
• Cash pari-mutuel tickets for patrons.
• Follow cash handling procedures.
• Order and requisition liquors and supplies.
• Prepare garnishments.
• Arrange bottles and glasses to make attractive display.
• Pre-bus station regularly.
• Aid with inventory and inventory control.
• Complete assigned opening and closing side work.
• Claim tips received according to laws governing wage reporting.
• Provides Red Carpet Service to every patron and employee.
• Must work well under pressure, and meet multiple and sometimes competing deadlines.
• Adhere to all corporate and local policies, procedures, and operating guidelines.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• May be required to answer questions when a manager is not available.
• Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
• Performs other duties as may be assigned by department and/or company management.

SUPERVISING RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

• Must be a minimum of 21 years of age.
• High school diploma or G.E.D preferred.
• 2 to 3 years relevant experience or equivalent combination of education and experience required.
• Must qualify for licensing with the New Mexico Racing Commission.
• Must qualify for certification through NMAST.
• Ability to read, write and speak English required.
• Strong customer service and interpersonal skills are required.
• Ability to work as part of a team and to promote cooperative approach between departments.
• Ability to work unsupervised.
• Strong knowledge of spirits, wine, champagne, mixed cocktails.
• Basic math skill is required, ability to handle cash and accurately make change.
• Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.

PHYSICAL DEMANDS

• Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time.
• Walking and/or standing 90% of the time.
• Lifting up to 50 pounds to stack, store or move materials, supplies and equipment.

WORK ENVIRONMENT

• While performing the duties of this job, the employee mostly works inside the building.
• The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
• The noise level in the work environment is very loud.
• Exposure to bright lighting.
• Exposure to unrestricted second-hand smoke.