Tuesday-Saturday Full-Time Parts Counter/ Shipping and Handling

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Maintain internal requests for parts billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• A High School Diploma or equivalent.
• Must have prior auto parts sales experience.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Valid driver's license and clean driving record.

Benefits

• Medical, Dental & Vision Insurance
• Union Position
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services