TTI Customer Service Job Fair - Thursday, September 24th

About the role

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, September 24th from 10am‑2pm at 100 Innovation Way, Anderson, SC 29621. The company is hiring Customer Service Associates for its Anderson, SC office (1st shift). Interviews and offers will be conducted onsite during the event.

Responsibilities

• Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
• Verify and authorize warranty coverage for all callers.
• Provide helpful direction to callers dealing with warranty & non-warranty service.
• Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
• Provide callers with location to purchase parts & receive repair service.
• Work with internal customers on warranty claims, stock issues, lost or damaged freight.
• Enter orders, provide pricing and stock availability and status of order to all customers.
• Other duties as assigned.

Requirements

• High School Education or equivalent.
• Minimum one year of TTI customer service, call center, or closely related field with in‑bound call experience.
• Strong written and verbal skills.
• Ability to communicate well with callers using a clear understanding voice.
• Ability to professionally handle irate callers and high stress situations.
• Excellent phone skills.
• Ability to satisfy consumers and end users with minimal request for management intervention.
• Proficient with Microsoft Word and Excel; Access would be a plus.
• Weekend work required.

Benefits

• Tuition assistance
• 401(k)
• Medical, dental, and vision coverage
• Vacation
• Holidays

Pay

Starting at $16.00/hr

Schedule

1st Shift: Monday – Friday, 9:00 am – 6:00 pm