Trust & Safety Analyst III

About the role

As a Trust & Safety Analyst III, you will drive impact across abuse and harm‑fighting initiatives, deliver data analyses and recommendations, lead ambiguous high‑complexity projects, build cross‑functional partnerships, and act as a domain expert in business and data analytics for client organizations.

Responsibilities

• Design and implement internal and external integrations between business objectives and design strategies supporting these systems.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
• Manage project work and drive working groups effectively.
• Work with stakeholders across functions and locations to improve business processes via escalation management, quick‑fix solutions, and pushing projects forward to implementation.
• Provide employee feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence.
• Initiate and drive highly complex abuse and harm‑fighting and mitigation projects.
• Drive strategic analysis to optimize business performance and ensure best‑in‑class execution within relevant PA, function, or sub‑function.
• Support data‑oriented decision‑making based on analysis of insight and market trends provided by team members.

Requirements

Minimum role qualification requires proficiency in the following areas:

• Project management
• Data analytics & modeling
• Thought leadership (Trust & Safety Analyst)
• Operations improvement
• Problem‑solving
• Machine learning
• Statistical analysis
• Stakeholder management
• Technical Fluency (Trust & Safety)

Benefits

For workers in the United States, PrideGlobal and its affiliates offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)‑retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance, and employee discounts with preferred vendors.

Pay

$65/hr to $78/hr on W2

Schedule

Location: Sunnyvale, CA – Hybrid (Monday, Friday WFH; Tuesday, Wednesday, Thursday WFO). Contract duration: 9 months.