Trust & Family Office Associate

About the role

The Preferred Legacy National Trust Bank is a federally chartered trust institution providing comprehensive fiduciary, wealth management, and family office services to high-net-worth individuals and families. With a highly personalized and client-focused approach, the Bank delivers integrated solutions across trust and estate administration, retirement and custodial services, and financial oversight. We collaborate closely with clients and their advisors to ensure seamless execution of complex planning strategies, with a focus on preserving and transferring wealth across generations.

We are seeking a detail-oriented and highly professional Trust and Estate Associate to support the administration of complex fiduciary relationships. The Trust and Estate Administrator plays a key role in supporting the administration of trusts, estates, and fiduciary accounts. This position works closely with senior trust officers, legal counsel, and client advisors to ensure accurate administration, regulatory compliance, and exceptional client service and offers direct exposure to sophisticated wealth structures and multigenerational planning. This role is integral to maintaining the exceptional level of service our clients expect and requires a strong sense of accountability, discretion, and technical precision.

This position may work from our Charleston or Summerville locations.

Responsibilities

• Administer assigned client relationships and various types of accounts
• Serve as secondary point of contact for clients
• Assist in the interpretation of trust instruments
• Oversee trust funding and asset movements
• Review and process distribution requests
• Prepare discretionary distribution documentation
• Ensure income vs. principal accuracy
• Maintain and organize all records and trust files to ensure proper record-keeping in order to comply with all trust documents and regulations
• Manage conflict resolution and sensitive family dynamics
• Assist with audits and identification of fiduciary risks
• Support process improvements
• Monitor deadlines and compliance obligations
• Directly report to and collaborate with VP, Senior Wealth Strategists and Relationship Officers on trust and estate matters
• Support Relationship Manager on new business generation
• Adhere to all relevant regulations, including USA Patriot Act and Anti-Money Laundering Program
• Identify and resolve issues by comparing account information to system reports

Qualifications

• 3-5 years of experience in trust & estate
• Experience in a law office/family office dealing with high net worth clients
• Understanding of trust accounting and how to administer sophisticated trusts
• High level understanding of estate planning
• Must possess excellent written and oral communication skills
• Ability to utilize Microsoft Office and trust accounting software
• Ability to maintain a positive and professional work environment
• Maintain strict confidentiality as well as digital/physical security
• Demonstrate the ability to recognize, evaluate, and resolve/escalate problems
• Ability to work independently with little to no supervision when needed and able to manage multiple tasks
• Must be open to performance improvement and coaching
• Open to occasional travel when necessary
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. CRI will not sponsor applicants for U.S. work visa status for this position or future positions (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Benefits

• 21 PTO days
• 9 paid holidays
• Company-paid long-term disability and life insurance
• Blue Cross Blue Shield medical insurance
• Dental, vision, and short-term disability coverage
• Parental leave
• Flexible spending accounts
• 401(k) retirement plan