Trust Administrator

Position Summary

The Trust Administrator supports Trust Officers in providing trust services to clients and developing new trust business for the company. This role involves achieving goals established in the Trust Department's annual business plan, complying with operating policies and regulatory requirements, communicating with appropriate personnel, responding to inquiries, maintaining records, and providing periodic reports.

Essential Duties

• Coordinates client meetings.
• Coordinates and prepares presentations for employee and client meetings.
• Participates in client face-to-face meetings.
• Reviews and coordinates account liquidity and trading activity on a daily basis.
• Monitors contributions and distributions on a daily basis.
• Coordinates account openings and closings.
• Maintains an understanding of the legal aspects of managing trust accounts.
• Reviews investment accounts for investment objectives and fiduciary discretion; monitors and analyzes account data and monitors account fees.
• Reviews incoming trust documents and accounts; reviews discretionary distributions and brings requests to the attention of a Trust Officer; maintains understanding of the trust document; provides assistance to other staff members.
• Communicates with clients on a regular basis to determine needs.
• Works closely with Trust Officers and Investment Managers to determine and meet client needs.

Requirements

• Bachelor's degree from a four-year college or university; or four or more years of related experience and/or training; or the equivalent combination of education and experience.
• Work-related experience should consist of an in-depth background in lending, sales, and customer service.
• Educational experience, through in-house training sessions, formal school, or financial industry-related curriculum, should be applicable to the financial industry.
• Proficient skills in computer terminal and personal computer operation; mainframe computer system; and word processing and spreadsheet software programs.
• Proficient math skills: calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
• Strong oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Excellent organizational and time management skills.
• Ability to work with limited supervision while performing duties.
• Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.