Truck Service Advisor I

About the role

Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision.

Responsibilities

• Provide first-rate service to customers through extensive knowledge of products sold and services provided
• Write, detail, and process Work Orders and Over-the-Counter (OTC) transactions
• Secure Purchase Orders, prepare and communicate quotes to customers
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; understand various payment types
• Maintain cleanliness of service counters, showroom, and customer restrooms
• Ensure safety of both customers and team members

Requirements

• Dedicated individual who works well with others and is excited to be part of the team
• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers
• Strong suggestive selling skills
• Basic computer skills
• Flexible to work nights, weekends, and some holidays in interior and exterior conditions
• A valid driver’s license

Qualifications

• Extensive knowledge of products sold and services provided
• Strong suggestive selling skills
• Ability to influence in a professional manner while displaying high integrity
• Competitive wages
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• Wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training