Truck Product Support Manager

Who We Are

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

Who We Are Looking For

• Prior experience as a Product Support Sales Representative
• Truck or bus industry experience
• Excellent analytical, organization, and communication skills
• Prior experience as a Parts Sales or Product Support Sales Representative preferred

Responsibilities

• Achieve parts and service sales and profitability targets – deliver the business plan.
• Manage the daily performance of the Parts and Service sales force, including weekly ride-alongs with sales representatives.
• Lead Yancey’s efforts in growing our retail aftermarket parts and service business – expanding beyond Caterpillar and Blue Bird to all-makes parts and service capability.
• Develop and direct Parts and Service marketing and merchandising programs.
• Ensure good customer relations and resolve customer issues as necessary.

Additional Responsibilities

• Participate in required safety program and work in a safe manner.
• Additional duties as assigned by manager.

Qualifications

• High school diploma or equivalent experience
• Bachelor’s degree or comparable professional experience
• 7+ years of truck and bus industry experience

Benefits

• Full benefits package including aggressive compensation levels, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
• Competitive Pay Structure
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching
• Employee Wellness Program
• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance
• Personal Time Off
• Paid Holidays
• Paid Sick Leave
• Career Development
• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities