Truck Leasing Account Manager

Responsibilities

• Consistent gathering of prospect data from various sources including competition accounts, Polk registrations, Fleet Seek, existing parts and service customers, ownership accounts, competitive brands, internet, LinkedIn, networking events, and trade shows.
• Maintain a prospect system for storing and updating prospect data, including scheduled prospect follow-up using CRM, CV360, or Excel.
• Contact prospects through face-to-face visits, monthly sales blitzes, telephone, email, and direct mail.
• Participate in market and rate surveys to gather and qualify data, including competition information and market rental rates.
• Prepare and present annual marketing plans and measure their results.
• Participate in Customer Appreciation, Customer Retention, and Customer Satisfaction events and programs.
• Weekly preparation of the weekly itinerary, including an action plan by prospect/customer.
• Weekly summary of activities, pipeline, and preparation and presentation of Full Service Lease proposals.
• Pursue the achievement of assigned Full Service Lease and Commercial Rental sales quotas, including achieving desired percentages for utilization and revenue margin sold.
• Satisfy OEM (Mack, Isuzu) training requirements and prepare forecasts of monthly and annual sold business.
• Communicate with the Leasing Manager regarding forecasted sold business and deliver a minimum number of FSLs per month/annually.
• Write complete sales orders and process paperwork in accordance with dealership policies.
• Keep up-to-date on new products and services within the industry.
• Maintain a customer follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
• Maintain a prospect development system.
• Deliver vehicles to customers, ensuring they understand the vehicle's operating features, coverages, and paperwork.
• Introduce customers to appropriate service department personnel to emphasize the quality and efficiency of service repairs and maintenance scheduling.
• Maintain a professional appearance.

Qualifications

• A high school diploma and a college degree, with 2 years of experience in Truck Rental and Leasing.
• College degree preferred.
• Excellent verbal and written communication skills.
• Advanced mathematical skills for pricing, quoting, and selling complex equipment packages.
• Excellent sales, communication, and presentation skills.