Truck Engine Parts & Service and Second Level Dealer Manager

About the role

We are seeking a TEPS & SLD Manager to drive aftermarket sales performance and build sales and leadership capability across our Caterpillar dealer network. The role is based in Fargo, ND, Rapid City, SD, Bismarck, ND, or Sioux Falls, SD, covering North Dakota and South Dakota.

Responsibilities

• Own and manage strong relationships with TEPS dealers across the territory.
• Serve as a product and parts expert supporting Truck Parts and ESC offerings.
• Execute and support dealer sales plans, including working active deals and visiting key customers and independent shops.
• Build out strategic SLD network across the territory.
• Deliver and reinforce Caterpillar value-selling principles and standardized sales processes.
• Develop and deliver role-based training for sales, parts, and aftermarket teams.
• Support onboarding, role transitions, and continuous skill development.
• Ensure effective adoption of systems including PCC, SIS, CMIS, VisionLink, Cat Central, and related tools.
• Collaborate with dealer teams on marketing programs and promotions.
• Gather and communicate competitive and market feedback from the field.

Requirements

• Bachelor’s degree in Business, Accounting, or a related field — or equivalent experience.
• Valid driver’s license and ability to meet company insurability requirements.
• Willingness to travel up to 75%.

Preferred Experience

• 5+ years of supply chain experience.
• 3+ years of parts technical knowledge and vendor management experience.

Benefits

• 10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution.
• Health Insurance – 3 plan options.
• Dependent Care Flex Spending Account.
• Dental Insurance – 2 plan options.
• Vision Insurance.
• Basic Life/AD&D and Supplemental Life Insurance.
• Employer-paid Short-Term Disability Coverage – 60% of base pay/salary.
• Long-Term Disability Coverage.
• Maternity / Paternity Benefits.
• Paid Time Off (PTO).
• 401(K) Plan.
• Employee Assistance Program (EAP) – including Health Coaching.
• SmartDollar – employer-paid financial planning program.
• Legal Shield/ID Shield products.
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization.