Tropical Smoothie - General Manager - Noblesville, IN

Essential Duties And Responsibilities

• Maintains and exceeds customer expectations to build brand loyalty
• Presents a consistent and professional image of the café and crew by maintaining all sanitation and appearance standards
• Communicates and stays updated on all marketing and promotional materials
• Executes marketing, sales programs, and following appropriate guidelines
• Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns
• Interacts with Crew Members and customers using "Tropitude"
• Prepares ingredients for our food and smoothies
• Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes standards
• Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the café
• Performs any additional tasks necessary to run the café

Qualifications

• Education: High school degree or equivalent
• Experience: 2+ years QSR experience preferred
• Experience in hiring, training, and developing team members
• Must have reliable transportation
• Excellent menu and product knowledge
• Experience in growing sales and providing excellent customer service
• Demonstrated ability to drive operational excellence in both front and back of house
• Basic computer skills including, Microsoft Word, Excel, and Outlook
• Proven track record of managing cost of goods and labor
• Effective verbal and written communication skills
• Desire to improve self and skill sets

Physical Requirements

• Bending, lifting, and carrying up to 30 pounds to perform duties like stocking, refilling ice, or trash removal
• Continuous standing and walking throughout the duration of each shift
• Participate in all Tropical Smoothie Café training programs

Schedule

• Ability to meet schedule requirements and is a reliable performer
• Ability to work full-time up to a 50-hour work week with open availability

Compensation And Benefits

• Salary: $45,000 - $65,000 annually
• Bonuses: Quarterly based on metrics, profitability, and operational expenses
• Medical | Dental | Vision insurance after 60 Days
• Paid Training
• Paid Time off
• Work-life balance with flexible hours
• Healthy Environment with no grease or fryers, just natural clean ingredients
• Employee Discounts
• Growth Opportunities!