Tropical Smoothie - General Manager - Fishers, IN

Essential Duties And Responsibilities

• Maintains and exceeds customer expectations to build brand loyalty
• Presents a consistent and professional image of the café and crew by maintaining all sanitation and appearance standards
• Communicates and stays updated on all marketing and promotional materials
• Executes marketing, sales programs, and following appropriate guidelines
• Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns
• Interacts with Crew Members and customers using "Tropitude"
• Prepares ingredients for our food and smoothies
• Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes standards
• Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the café
• Performs any additional tasks necessary to run the café

Qualifications

• Education: High school degree or equivalent
• Experience: 2+ years QSR experience preferred
• Experience in hiring, training, and developing team members
• Must have reliable transportation
• Excellent menu and product knowledge
• Experience in growing sales and providing excellent customer service
• Demonstrated ability to drive operational excellence in both front and back of house
• Basic computer skills including, Microsoft Word, Excel, and Outlook
• Proven track record of managing cost of goods and labor
• Effective verbal and written communication skills
• Desire to improve self and skill sets

Physical Requirements

• Bending, lifting, and carrying up to 30 pounds to perform duties like stocking, refilling ice, or trash removal
• Continuous standing and walking throughout the duration of each shift
• Participate in all Tropical Smoothie Café training programs

Schedule

• Ability to meet schedule requirements and is a reliable performer
• Ability to work full-time up to a 50-hour work week with open availability

Compensation And Benefits

• Salary: $45,000 - $65,000 annually
• Bonuses: Quarterly based on metrics, profitability, and operational expenses
• Medical | Dental | Vision insurance after 60 Days
• Paid Training
• Paid Time off
• Work-life balance with flexible hours
• Healthy Environment with no grease or fryers, just natural clean ingredients
• Employee Discounts
• Growth Opportunities!

United Premium Brands - Tropical Smoothie Café

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender or expression, or any other characteristics protected by federal, state, or local laws.