Tropical Smoothie Cafe - Shift Leader (Tx147)

About the Role

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Our culture at DYNE Hospitality Group is rooted in these four core values, visible in every café:

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interact with crew members, customers, and vendors using DYNE’s core values.
• Deliver “Unparalleled Hospitality” to each customer that visits our cafe.
• Be knowledgeable and proficient in each position within the cafe.
• Successfully complete the Cafe Basics and Certified Trainer Program.
• Ensure each station is operating to Tropical Smoothie Café standards.
• Train and coach crew members during each shift to ensure brand standards are upheld.
• Use tools to accomplish goals, manage labor and control inventory using MyInventory.
• Perform any additional tasks necessary to run the cafe.

Requirements

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs.
• Strong mathematical, analytical, and problem-solving skills.
• Must be able to read, understand, and follow instructions.

Physical Requirements

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 30 pounds to perform duties like stocking, refilling ice, or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced café environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching, and stretching.
• Lifting no greater than 50 pounds.

Schedule

Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.