Tristar JCB - Outside Sales Representative

Position Summary

TriStar JCB is seeking an Outside Sales Representative to support our machine sales coverage. This role involves providing exemplary customer satisfaction through the sale and promotion of JCB construction equipment.

Qualifications

• At least 2 years of inside/outside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.
• Strong customer service skills and a customer-centric approach.
• Excellent communication skills, both verbal and written.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in using CRM software and MS Office Suite.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with commercial and consumer finance.
• Motivated/self-starter.

Responsibilities

• Play a key role in driving sales and building strong relationships with customers in the industry.
• Handle inbound and outbound sales inquiries, provide product information, and close sales.
• Make outbound customer visits to prospective and existing customers.
• Identify customer needs and recommend appropriate equipment solutions.
• Provide detailed product information, including features, benefits, and pricing.
• Prepare and process sales orders accurately and efficiently.
• Cover quotes and leads to convert them into sales.
• Cook with the operations team to ensure timely delivery of equipment.
• Build and maintain strong relationships with new and existing customers.
• Handle customer complaints and concerns with professionalism and escalate issues when necessary.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Provide regular sales updates to management.
• Stay updated on product knowledge and industry trends.

TriStar JCB is an Equal Opportunity Employer

JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.