Triage Nurse (In-Person)

Key Responsibilities

• Patient Assessment & Triage: Evaluate and assess patients’ reported symptoms via telephone and in-person encounters. Determine appropriate clinical response and urgency of care, including when EMS activation is warranted. Administer in-person clinical triage and basic patient care as needed.
• Care Coordination: Communicate and collaborate with providers and clinical teams to ensure appropriate, timely, and comprehensive patient care. Coordinate follow-up care, referrals, and ongoing treatment planning. Review diagnostic results, referrals, and provider feedback with patients.
• Communication: Proficiently manage telephone triage, effectively addressing a wide variety of patient concerns. Handle challenging or escalated patient situations with professionalism and composure. Clearly and accurately document all interactions and care plans in the medical record.
• Nurse Visits: Review vaccine schedules and administer vaccines as indicated for adult and pediatric patients. Provide injection teaching as needed. Apply Zio heart monitors. Perform Pulmonary Function Testing, Diabetic Eye Exams.

Qualifications

• Current RN or LPN license (as required by state regulations)
• Minimum of 3 years clinical nursing experience; triage experience strongly preferred
• Excellent telephone communication skills
• Ability to make sound clinical decisions quickly and accurately
• Strong organizational and documentation skills
• Ability to manage stress, multitask, and remain calm in urgent or emotionally charged situations
• Team-oriented with a proactive, collaborative approach to care, and clear communication skills

About MFM Health

MFM Health is dedicated to making lives meaningful through quality, comprehensive, and compassionate care. We are committed to hiring passionate individuals who share our values of excellence, collaboration, and patient-centric care. We offer a range of services, including 24/7 availability, drive-thru healthcare, and on-site specialty teams and ancillary services. Our mission is to Make Lives Meaningfully Better, and we strive to create a vibrant work environment where our employees can thrive.