TRIAGE COORDINATOR - AXIS SPINE CENTER

About the role

Northwest Specialty Hospital is seeking a compassionate, patient-oriented Triage Coordinator (CMA) to join our Axis Spine team! Under the supervision of the medical provider and clinic leader, you will primarily be doing phone triage in this position.

Responsibilities

• Answer live phone calls from patients and medically assess the patient’s needs, make clinical decisions as to whether the patient needs to be seen or sent to the Emergency Department to assess
• Create proper triage documentation in patient’s chart
• Room patients as needed
• Record vital signs
• Administer injections
• Perform urinalysis
• EKG testing
• Set up and clean up procedure rooms for in-office procedures
• Properly discard all biohazard and sharps waste
• Stock supplies
• Assist with Certified Medical Assistant duties as needed

Qualifications

• Demonstrates eligibility for employment in the United States
• Proof of Basic Life Support (BLS) Certification
• Aware of standards of cleaning and performs in accordance with them
• Ability to relate and work effectively with others
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
• Knowledge of CPT, ICD-10 codes and medical terminology preferred
• Must be a Certified Medical Assistant (CMA) with an active certification with the American Association of Medical Assistants (AAMA) or National Center for Competency Testing (NCCT) or National Healthcareer Association (NHA) or have an active Idaho Licensed Practical Nursing License
• At least 1 year of experience as CMA or LPN required

About Northwest Specialty Hospital

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!!

Company Culture

We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package!

Perks and Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.