TRIAGE COORDINATOR - AXIS SPINE CENTER

About the role

Northwest Specialty Hospital is seeking a compassionate, patient-oriented Triage Coordinator (CMA) to join our Axis Spine team! Under the supervision of the medical provider and clinic leader, you will primarily be doing phone triage in this position.

Responsibilities

• Answer live phone calls from patients and medically assess the patient’s needs, making clinical decisions on next steps in their care.
• Work with the medical team and providers to access patients.
• Create proper triage documentation in chart.
• Room patients as needed.
• Record vital signs, administer injections, perform urinalysis, EKG testing, set up and clean up procedure rooms for in-office procedures, properly discard all biohazard and sharps waste, and stock supplies.
• Demonstrate good principles and practices of aseptic technique, knowledge of standard precautions, EKGs, urinalysis, including proper order of draw and processing specimens, and basic pharmacology.
• Work closely with other departments as needed to ensure the patient’s chart and information is complete to receive treatment.
• Work under stress and in situations that demand patience and tact while providing impeccable service.

Requirements

• Demonstrates eligibility for employment in the United States.
• Proof of Basic Life Support (BLS) Certification.
• Aware of standards of cleaning and performs in accordance with them.
• Ability to relate and work effectively with others.
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
• Aware of standard and performs in accordance with them.
• Knowledge of CPT, ICD-10 codes and medical terminology preferred.
• Must be a Certified Medical Assistant (CMA) with an active certification with the American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), or National Healthcareer Association (NHA), or have an active Idaho Licensed Practical Nursing License.
• At least 1 year of experience as CMA or LPN required.

Qualifications

• High school diploma or equivalent.

Skills

• Basic pharmacology.

Benefits

Northwest Specialty Hospital offers a variety of perks and benefits to employees, including:

• Company-sponsored events such as sporting events, BBQs, and holiday parties.
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions).
• Tuition reimbursement.
• Growth opportunities, ongoing education, training, and leadership courses.
• A generous 401K retirement plan.
• A variety of discounts throughout the hospital and community are available to employees.
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships.
• Culture that promotes and supports work/life balance.

Pay

Compensation details are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.

Additional Information

Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.