Triage Agent

About the role

The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks.

Responsibilities

• Drives a positive customer experience by building relationships and providing solutions to their needs.
• Completes serial and model verification as well as basic functionality testing to assist Repair Agents.
• Completes basic parts replacements.
• Completes final cleaning, unit preparation and verifies that repair units are ready to be shipped.

Qualifications

• Able to stand and sit for long periods of time
• Able to lift weight up to 50 pounds with or without accommodation
• Able to work in a non-climate-controlled environment

Benefits

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our Benefits Include Competitive pay, Great employee discount, Financial savings and retirement resources, Support for your physical and mental well-being.

Pay

Competitive pay

Schedule

Full time

Location

Buford, GA - 30518